7 (of more than 70) Ways You’re Already Using AI with Coupa

AI is not just a buzzword  – it’s fundamentally transforming the way people do business. But did you know Coupa customers have already been using AI, and that it’s about to get even better?

Let’s explore how Coupa customers are already using AI to optimize and fuel growth in finance, supply chain, procurement, IT, and overall business operations: 

Detect Suspicious Behavior and Potential Fraud

No one wants to discover fraud after the fact. It’s costly, time-consuming, and pulls resources away from more strategic areas. Coupa’s SpendGuard uses AI to assess your business transactions, find patterns – and deviations from them – and call your attention to anything suspicious before it becomes a problem. 

For example, Salling Group uses SpendGuard to detect suspicious behavior and eliminate rogue spend. With Coupa, they now have 99% of all spend on contract, which is a best practice. 

Maximize Buying Power with AI-Driven Sourcing

Coupa Sourcing Advantage uses AI to help customers negotiate better terms with suppliers, pool spend in group sourcing activities, and drive efficiency. 

For example, Uber saved $324K on marketing materials with Sourcing Advantage (which is just a small part of their story)

Chart a Clear Path to Better Business Operations With Benchmarking 

We all leave digital traces – whether we’re logging into a system, logging expense reports, submitting invoices, or managing inventory with digital processes. When you understand every step of your operational processes you can understand your business better and identify bottlenecks, unnecessary steps, and other inefficiencies based on facts, not feelings. When you add AI, it can do a lot of analysis for you and serve up better recommendations for improvement faster. But AI-powered process mining is only effective when the data that underpins the AI is sufficient. 

By leveraging Coupa's vast private B2B commerce data set, our AI-powered processing mining allows you to understand every step of your operational processes, identify bottlenecks, and inefficiencies based on factual insights. 

Our datasets also allow customers to benchmark themselves against peers, gain process insights from billions of real-world commerce transactions, and drive effective automation. We can help our customers find prescriptive insights by region, company size, and industry. 

For example, Avalon Healthcare Group saved $12 million in just 24 months with Coupa.  

Identify and quantify supply chain risk faster with AI-produced prescriptions 

Coupa’s AI-powered Supply Chain Prescriptions combs through data and scenarios to deliver the best range of scenarios to improve your supply chain design – whether you’re concerned about risk, logistics cost drivers, or something else. 

On average, customers who use Supply Chain Prescriptions can reduce transportation expenses by up to 25%.

Take action on risky suppliers before anything bad happens 

With AI-powered risk management, Coupa customers like the Bank of Montreal have more accurate data, even about small suppliers. They know where and what the risks are, and when to take action. 

Reduce carbon emissions 

More and more companies are conscious of the need to protect our future by doing what’s good for the planet now. The biggest opportunity for impact is in a company’s supply chain. While it can be difficult to balance profitability with sustainability, this is yet another area where AI can help. AI can serve up supply chain models and recommendations that show opportunities to gain efficiencies, reduce carbon emissions, improve margins, and meet corporate profit and sustainability objectives. 

For example, Microsoft cut carbon emissions by 40% through AI- and data-driven insights using Coupa’s Supply Chain Solutions, powered by LLamasoft. 

Eliminate error-prone manual invoicing, intake, finance, and procurement processes to save time, money, and sanity 

Don't let valuable data go to waste. Coupa customers are already harnessing the power of AI to drive growth and efficiency in their organizations. AI-driven recommendations eliminate manual invoicing, intake, finance, and procurement processes, resulting in improved operational efficiencies, optimized expenses, streamlined invoice processing, and cost savings across the organization. 

See how GameStop improved match rates, reduced headcount, and reduced invoicing process time by 70% by putting all team members onto the same, AI-driven platform. 

The Path Ahead with Community-Generated AI

Coupa’s community-generated AI leverages billions of real-world data transactions to drive profitable growth. Our AI connects every aspect of your business operations to become a margin multiplier for your organization. Our latest product innovations improve payments automation, optimize workflows, enable smarter buying decisions, and create more accurate demand forecasts. 

For over a decade, every transaction on Coupa’s platform has been securely anonymized and fed into AI and machine-learning algorithms to help our customers drive greater efficiency, fuel growth, thrive with confidence in uncertain economic environments, and fulfill their purpose. 

We have a track record of AI success, and it’s only getting better. 

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