Principle 1. We limit how, and with whom, we share your company’s information based on your choice. Coupa will only share your company’s information with others:
- at your request;
- to process or service a transaction or product authorized or requested by you;
- when required by law to disclose such information to appropriate authorities;
- to companies that assist us in marketing our products and services;
Principle 2. We collect only the information necessary to deliver the products and services you request. Coupa collects only the company’s information necessary to serve your procurement needs, to protect against fraud, and to fulfill legal and regulatory requirements. We collect the following:
- Information we receive from you: from our www.coupa.com website, your service, and any other information you subsequently provide to us orally, in writing or through the Internet;
- Information about your transactions and communications with us;
- Information from public records accessed in the ordinary course of business
Principle 3. We establish safeguards to ensure the security and confidentiality of your information.
Coupa restricts access to your company’s information to our employees who need it to do their job. Employees with access to your information are required to strictly maintain the confidentiality of all Customer information.
Coupa maintains physical, electronic and procedural safeguards that comply with Industry standards to protect your company’s information. We routinely test our information systems and website to ensure that unauthorized access does not occur.
Principle 4. We maintain your privacy even after you cease to be our Customer.
Give Us Your FeedbackOur goal is to protect your privacy. To comment or help us improve, please contact us via e-mail (firstname.lastname@example.org) or telephone (+1.650.931.3201).
ADDITIONAL INFORMATION WE WANT YOU TO KNOW:
Security Statement. We take every reasonable precaution to protect your information. When you submit information to us through our web site, your information is protected both on-line and off-line. All data transferred to/from the Coupa internal network, from/to an external entity, is encrypted to industry standards (256 bit encryption). Please keep in mind that messages you send to us by Internet e-mail may not be secure. We maintain appropriate physical, electronic and procedural safeguards to ensure the security, integrity and privacy of your personal information within our company. Only those employees who require your organization’s information to perform a specific job are granted access to your organization’s identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. If you have any questions about the security of your information at Coupa, you may contact us by telephone (+1.650.931.3201).
Our Use of Internet Browser Cookies. Coupa may use Internet browser “cookies”. A cookie is a small line of text that is stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifiable information . We use them to measure visits and improve content and navigation on our website.
We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website. We adhere to Google’s policies about interest-based advertising and sensitive categories when doing so.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Some features of Coupa’s website and Service, such as personalization and account information, require that cookies be turned on. If you wish, you can turn on your browser cookie preference when using these features, and then turn them off when you visit other websites.
Safe Harbor. Coupa complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Coupa has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Coupa's certification, please visit http://www.export.gov/safeharbor. You can report any policy violations to email@example.com.