It’s been pretty well known that employees hate filling out purchase requests. Why? Because companies make their employees fill out tedious forms or they have an antiquated system that takes employees way too long to do a process that should be so simple. I hear about it all the time from companies looking to make the switch to Coupa.
For those of you who have been following my cross-country quest to find procurement enlightenment, my other stop in Michigan was a visit with today’s featured Spend Samurai – Rob Biter of Entertainment Publications. You probably know Entertainment – they sell coupon books with those great 2-for-1 and 50% off restaurant coupons (actually, I’m sure they have other coupons too…but, well, Coupa Sam likes to eat).
You know how it is when you travel – it’s great while you’re out there, but when you get back, your desk is buried beneath a pile of work that accumulated while you were gone. And so it has been for me this week!
Back in late ‘06 / early ‘07, Coupa was one of the first enterprise software companies to embrace cloud computing – before the term had even taken hold. Since then, and especially now, a lot of people ask why we did it, how we’re doing it and how we like it. While we like it, our customers seem to love it…so that answers the third question.