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October 21st, 2014 | Nancy Clinton | Spend Matters UK/Europe

Coupa Inspire EMEA — Announcements and Customer Comments

 

In part two of our review (see part 1 here) of last week’s Coupa Inspire event, we look at the important messages …

 

In true Coupa style, they made the most of the opportunity to coincide their first EMEA user conference with some big announcements, sending the press releases out that morning.

 

Firstly: Coupa EMEA posts record growth as global enterprises and partners embrace the Coupa Cloud Suite. EMEA is Coupa’s fastest-growing region with 250% YOY revenue growth, 9 new partners in one quarter, a worldwide customer support centre in Dublin to support EMEA operations and regional expansion in Paris and Frankfurt. Recent wins include: Swiss Re, Liberty Global, Colas, Cofely, Royal Ahold, and Aggregate Industries. The press release is here.

 

Secondly: Coupa’s new release expands open business network to drive global savings and control.  Version 12 is said to disrupt traditional supplier business network concepts to further consumerise B2B transactions. Basically, suppliers can now make use of a piece of, actually quite revolutionary, functionality called Supplier Actionable Notifications. Buyers and suppliers can transact directly via email (including sending invoices) without sign up, registration, passwords or fees. You can read more about the added enhancements here.

 

Thirdly: Coupa and NetSuite partner to transform procurement and expense management, driving customer savings. Rob Bernshteyn, Coupa CEO said: “Coupa and NetSuite share a common goal of making customers successful by leveraging the data across both of our cloud platforms. We are excited to continue to enhance their experience by creating an even tighter integration between our products and our companies.” You can read more here. And I’m sure Spend Matters might have a few comments to make about the relationship in due course.

 

A packed house

 

Overall, the conference, its presentations and breakout sessions, were a great success. Not one seat was left available in the stunning Rosewood Hotel ballroom. (And the food was amazing.) With 250 attendees (can’t honestly say how many were Coupa employees – but still a magnificent turnout) you would think it would be quite chaotic – but it ran like clockwork, with plenty of time for socialising and networking. Looking down from the balcony at everyone exchanging comments I wondered how so many people could know each other – and then I found out.

 

Coupa regularly holds customer ‘get-togethers’ where ideas can be shared and help exploited. There was genuine engagement. Alex Kleiner, GM EMEA, explained to me: “We are a forward-thinking company and so are our customers, from a wide variety of sectors. With early adopters you get vision; the input from our customers is critical so we maintain consistent dialogue and that influences our decisions.”  And for those delegates who were “prospective” customers the Coupa staff did a great job of making sure everyone was included and introduced.

 

I also managed to speak to a couple of customers who told me why they had come today. International company Digital Reality is one of Coupa’s few standalone users (i.e. they are not using it alongside an ERP system). They told me that after using Coupa for 2 years they are realising some real cost and time savings, through automated approvals, eliminating phone calls and instant visibility. They came to find out what was coming next and to talk to other users.

 

Then at the other end of the spectrum, I talked to eircom’s, (largest integrated telecommunications operator in Ireland) head of procurement, Aidan O’Dea, who told me how totally integrated the software is for them. The most important aspect is adoption rate, which translates into increased compliance. The people doing the ordering are also raising the requisitions because it’s easy to do, and the better the adoption rate, the more control procurement has over the whole process. He was there to find out about new implementations with other customers and their roadmaps. After investing in the software he wanted to know that Coupa’s strategic direction would be in line with his own, and he was happy to say that it was.

 

I asked Alex how he knows he is moving in the right strategic direction for his customers: He said: “We have many proofs of concept, from all sizes of organisation. We like to feel we are transforming an industry, and providing regular opportunities for customers to have sincere personal engagement gives us the right steer.”

 

So, a highly successful day for Coupa, and more for us to discuss at a later date.

 

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October 20th, 2014 | Nancy Clinton | Spend Matters UK/Europe

Coupa Inspire EMEA and 3 Announcements: Record Growth, Version 12 and a New Partner

 

Now, I would normally tweet live from an event, but at Coupa Inspire on Thursday last week there was so much to take in, visuals, music (loved the music, especially Alex Kleiner giving his keynote address to – who’d have thought – Metallica), lights, buzz, and more customers taking the stage than I’ve ever witnessed before, that I genuinely didn’t get time. It really did feel a bit like being on a set: “Lights! Camera! Sound! Action! and then the whole thing exploded! In fact there is so much to report back on, that you may have to look out for some additional posts

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October 9th, 2014 | ComputerWeekly.com | TechTarget

Application integration demands a light touch in the cloud

The appeal of cloud applications is irrepressible. Low capital costs, flexibility and “free” upgrades – anyone who has experienced behemoth on-premise application upgrades can be easily swayed by the appeal. 

 

Last year, IDC forecast that from 2013 to 2017 spending on public IT cloud services would enjoy a compound annual growth rate of 24% – five times that of the

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September 8th, 2014 | Ilene MacDonald | FierceHealthFinance

Molina Healthcare's new centralized procurement operation saves time, money

Accounts payable (AP) and the cloud may hold the secret to providing quality healthcare.

 

At least that's what Molina Healthcare--an organization that provides healthcare to financially vulnerable families and individuals covered by government programs--discovered when it created an in-house centralized procurement operation, a move that kept administrative costs down while it expanded staff and membership.

 

Rapid growth was the main reason the Long Beach, California-based organization, which offers health plans in nine states and has medical clinics in California, Florida, New Mexico, Virginia, Washington and Utah, decided to centralize the process, Bryce Berg, vice president of corporate administration (pictured right), told FierceHealthFinance in an exclusive interview.

 

When Berg came to Molina in 2010, the organization was experiencing

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September 4th, 2014 | Proquest LLC | Insurance News Net

Molina Healthcare's Bryce Berg Gets Coupa Innovation Leaders Award

Coupa Software reported that Bryce Berg, Molina Healthcare's Vice President of Corporate Administration, has won Coupa's Innovation Leaders Award in Healthcare.

 

The company said that the award recognizes Berg's successful transformation of Molina's procurement sourcing and invoicing processes, an initiative that has facilitated Molina's growth.

 

According to a release from the company, the Coupa Innovation Leaders Award recognizes

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September 2nd, 2014 | Stuart Lauchlan | Diginomica

Coupa’s Irish eyes are smiling as global customer support moves to Europe

California-based spend management firm Coupa is shifting its global customer support operation to Dublin, Ireland as it looks to be perceived as an international player

 

One thing the Irish government has done well is prove to be an attractive destination for US tech companies – and increasingly cloud companies in particular – to set up their European headquarters. Last week, for example, Derek highlighted Birst as being the latest to join the likes of Google and Amazon in the Emerald Isle.

 

But none of those firms has done what spend management firm Coupa has just done which is to route its entire global customer support operation through Dublin.

 

In addition, Kieran Brady of Coupa Dublin has been

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June 25th, 2014 | Jason Busch | Spend Matters

Coupa Inventory: Expanding the P2P Value Proposition and Surrounding Core Financials

 

Earlier this spring, Coupa provided a briefing and demonstrated a version of its latest inventory module to Spend Matters. Coupa sells its inventory module as an add-on to core procurement but separately from accounts payable, contracts management, and other suite components. But the question remains: in its initial release, does it provide enough value to justify the added cost and modular expansion for companies using other Coupa suite components?

 

After seeing it, Chief Research Officer Pierre Mitchell and Managing Director Jason Busch argue in this Spend Matters PRO research brief that Coupa’s new inventory management capabilities are likely to bring the company closer to marginalizing the

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May 27th, 2014 | Paul Demery | InternetRetailer.com

An online procurement system slashes costs for a health care company

 

With a new online procurement system for stocking its 55 health care facilities with supplies ranging from medical equipment to cleaning supplies, Avalon Health Care is saving money while also slashing the time it takes to receive supplies.

 

With 330 people buying supplies across its 55 health care facilities in several 

 

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May 27th, 2014 | Gurjit Degun | SupplyManagement.com

Coupa, Basware and Ariba 'lead the e-procurement pack'

 

E-procurement providers Coupa, Basware and Ariba have been recognised as leaders in the field by Forrester Research.

 

The Forrester Wave e-procurement Q2 2014 noted that Coupa is “the most customer-centric organisation with the most flexible product”.

 

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April 22nd, 2014 | TMCnet

Coupa Software Rolls Out New Inventory Application and Release 11

Coupa Software, a provider of enterprise cloud applications for finance, announced a new additional application to its product suite: Coupa Inventory.

According to a release, the company also announced a new release of its SaaS solution, Coupa 11. With the expansion of its solutions portfolio, Coupa offers customers the most comprehensive suite of organic, cloud-based financial applications in the

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