Innovation

At Coupa, our pioneering attitude is the real force behind the development of an amazing arsenal of over sixteen industry firsts in innovation. The agile combination of cloud technology, Ruby on Rails (RoR) and our API fuels our ability to turn our innovative ideas into reality quickly. So quickly, in fact, that we're able to release new updates without our customers having to lift a finger.

Naturally we're pretty proud of all of our innovations because they help our customers amplify their spend power and make an impact on the bottom line  - so if you don't mind we'd like to shine the spotlight on a few:

Mobile Approver

Coupa Mobile Approver is the first ever app for e-procurement. Now you truly do have an office in your iPhone, so you can manage budgets and control spend no matter where you are.

• Safely and securely access your notifications and requisitions right from your iPhone,
• Work on any To Do item from your Inbox
• Approve or reject requisitions with a single tap
• Check the status of your requisitions
• Review your purchase order history

Download now

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Search/Browse/Write

Coupa has cracked the code for usability with business users. Requisitioning doesn't get any easier than this. Employees are able to Search, Browse or Write — straightforward, simple, intuitive. They can even enter requisitions on behalf of other users without affecting reporting.

Always guide users to content from preferred vendors with an integrated search / browse / write experience.

 

From the shopping cart to checkout screen, Coupa streamlines the entire requisitioning process by intelligently defaulting to the employee's billing account and by accessing the built-in address book to help users find the right shipping address.

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Benchmarking

In general, business performance is about beating your objectives, trending in the right direction and doing it better than the competition.

Coupa customers can quantify the savings they generate, and benchmark their performance against the market for eighteen different key performance indicators, including:

Benchmark your spending practices and performance against the larger Coupa customer community.

 

With meaningful benchmark analysis, you can learn from the experience of others and make more informed spend management decisions.  For example:

• If you learned that, on average, 30% of spending requests are rejected, and your company is only rejecting 2% of requests, wouldn't you want to consider implementing stricter spending approval policies, now that you have real data to justify this change?
• What if you learned that, on average, turnaround time from requisition to approval took two hours, while at your company the average is three days? Wouldn't you consider simplifying the workflow and approval routing process at your company so that employees can get the goods and services they need to do their jobs faster? How much administrative burden and expense would that eliminate?
• What if you learned that most companies have at least three suppliers per commodity category where they take advantage of pre-negotiated discounts and where they conduct all transactions electronically? Wouldn't you consider leveraging Coupa for streamlined electronic PO and invoice handling via the Supplier Network in order to save on transaction costs?

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Coupa Wallet

You can securely store your credit card information in the Coupa Wallet and add credit card transactions to your expense reports with a simple drag and drop. Further, you can filter those transactions by categories such as airfare, transit, and food. You can also store receipt images in your wallet by emailing the snapshot in to an automated email inbox.

Hate the paper trail? Coupa Wallet, 100% paperless expensing!

 

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RFQ Tweeting

Twitter provides an excellent opportunity for you to solicit competitive bids from suppliers across the world. Coupa's integrated "Tweet This" functionality provides an easy way to post, or tweet, your RFQ to anyone following the CoupaRFQ stream (or your own stream). Prospective suppliers following the stream are then able to download your RFQ and submit a competitive bid for your consideration.

 

By tweeting your RFQ and using Coupa's eRFQ and Quotes capabilities, you can easily manage the end-to-end bidding process to ensure that you are working with the suppliers that will provide you the best prices and services to meet your needs and budget.

 

Post your RFQ to Twitter and let suppliers know what you are looking for and allow them to download your RFQ.

 

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Google Maps Integration

Now, your employees won't need to figure out the mileage and the latest rate per mile. Instead, they can let Coupa do the work. Employees enter their start point and end destination. With Google Maps integration, Coupa checks the distance and uses your standard rate to determine the reimbursement amount.

 

Easily measure mileage and accurately calculate reimbursement costs.

 

 

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Intelligent Audits

Most organizations audit expenses in one of two ways. Either they manually process and review every single receipt and report; or they just approve and pay everything. Neither is a good use of time or resources, and neither help the company save. Remove the need for all or nothing expense report verification. Coupa Expense Management allows accounting to focus their energies on the expense reports that require their attention.

 

Each expense report is assigned an audit score based on:

• Audit score history
• Missing receipts
• Expenses over category maximum values
• Expense similarity in recent reports

The higher the score, the higher the risk of being out of compliance.

With Coupa's Expense Auditor, it's easy for accounting to identify where they should focus their energies. Reports can be sorted by score and those below a set threshold can be set to bypass the audit process entirely.

 

Each expense report is assigned an audit score based on existing expenses and employee history.

Accounting can easily prioritize expense audits based on overall audit scores.

 

 

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Frugal Meter

Empower employees with expense compliance information, as they need it. Educate employees on company policies to ensure they stay within limits. With Coupa Expense Management's Frugal Meter you can influence employee behaviors by recognizing when they have helped the company save or if they are getting close to being over expense limits.

As employees create their expense report, the frugal meter alerts employees when their expense deviates from the category norm. With a single click employees can view the maximum allowable expense and modify their expense accordingly.

Thank employees when they have helped save money and educate them on spend limits when they outside of category norms.

 

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Coupa iRequest

Let's face it, your procurement organization does not have the time or resources to research every purchase and negotiate the best price. Especially for the types of purchases that are unlikely to be repeated often, or that don't carry a huge price tag.  So how do you get the best deals on those types of requisitions? Simple. Empower your people to do exactly what they do in their personal lives. Shop online and find the best deals. Coupa iRequest makes it possible, and easy, to requisition any item from any website, and still apply the approval workflows and controls of the Coupa purchasing system. Now every employee can help the company save money.

Use the web to find the best deals, and add them to your Coupa shopping cart with just a few clicks. Simply drag the iRequest bookmarket into your bookmarks bar, find the site that has what you need at the best price, click the iRequest button in your browser bar, and that item will automatically be added to a requisition in Coupa. All you need to do is add the price, and submit the requisition.

Coupa iRequest makes it easy for employees to requisition what they need from virtually any website.

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iBuy

Coupa iBuy makes it easier for purchasing organizations to place orders through online stores.  Any purchase order originating from Coupa's new iRequest capability will include an Online Order icon that the buyer can then click to go directly to the desired item in the online store.  A special Coupa buyer bar will overlay the top of the page, and will contain information from the Coupa purchase order to facilitate the actual transaction.  In addition to the item description, quantity and price, the buyer bar contains payment and shipping information from the purchase order, and login credentials should they exist for that site.

Coupa iBuy adds a Digg-like buyer bar at the top of the online store that contains all of the information necessary to place the actual order.

No-Click Ordering

Order frequently needed items directly from your email without even logging in. Simply go to your shopping cart and click 'Send Email Template.' Moments later a pre-filled requisition will appear in your Inbox. The next time you need to place that order, click reply on that email, fill in the appropriate quantity on each item, and click Send. Coupa will process that requisition automatically, and you don't even need to log in.

Place common orders in Coupa without even logging into the system.

 

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Budget & Spend Alerts

It's not fun being caught off-guard a few weeks after the quarter closes with a reconciliation report showing you exceeded your budget. But it's understandable to see how it happens. Most department heads with budget authority oversee dozens of projects that consume their budgets. Visibility to every detail can be hard to come by. By the time they realize the spending problem, it's too late.

With Coupa, you can define the criteria for sending an alert.

Budget alerts warn managers when spending exceeds defined thresholds.

Coupa's budget and spend alerts make it much easier to see the leading indicators of over-spending so management can take corrective action before the quarter ends. Department heads and executives can configure email alerts triggered by spending and budget consumption so they are never caught unaware again. The alerts, combined with Coupa's new dashboards, give budget owners real-time triggers and insight into how they are tracking against their budgets. And they provide executive management with summary and detailed views of all business spending, so that if business conditions change, they can react quickly.

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Define payment terms and set a default for the organization.

Define your Chart of Accounts to match your Accounting system and then simply let Quickstart's account generator create all of the accounts that employees purchase against.

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How To Buy Policies

Sometimes the simplest innovations are the most powerful. Most companies have well-documented purchasing policies, but how often are they enforced? Not very. One big reason – the employee has to find them. With Coupa, you define buying policies in the application, so that the information is at the employee's fingertips when, and where, they need it most. Employees can browse buying policies in the system, and you can configure buying policies to appear as part of relevant search results. And let's face it, search is how we operate today. How powerful is it when a new employee searches the purchasing system for 'approved cell phones' and the corporate cell phone policy appears in the search results? You be the judge.

 

How to Buy policies display front and center when applicable so all employees can easily access them.

 

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Price Comparison

No longer is comparison-shopping a "nice-to-do" if you have the time. To enable smarter spending, Coupa has added one-click comparison-shopping into the requisitioning process.
As new goods and services are added to the shopping cart, requestors are able to easily collect comparison-shopping information from a variety of sources including Google, Amazon, NexTag.com, Shopping.com and any other service you configure. And if a better deal is found, requestors can easily replace the item in the cart using Coupa's iRequest feature – regardless of the supplier and their relationship with the company. This ensures that you are getting the best deals possible before the purchase is made.

Easily access price comparison services like NexTag.com and Shopping.com while creating your requisition.

Compare item prices from multiple suppliers and take advantage of the best deals.

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