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| Ease of Use |
Designed with the end user’s experience in mind, and characterized by broad adoption at customers, Coupa e-Procurement is packed with intuitive features that make the solution exceptionally easy to use, including: Google-like search interface, one-click comparison shopping, no-click ordering, supplier ratings, item reviews, tagging, How to Buy policies, Ask an Expert and more. |
Not known for ease of use. |
| Deployment & Configuration |
Coupa Quickstart deployment is so easy, you’ll be able to generate your first PO in less than an hour. Application configuration is so simple, business users can make changes on the fly. |
Potentially time-consuming and expensive deployments and customization requiring extensive IT and consulting resources. Maintaining the system and changing workflows may require dedicated technical resources. |
| Value |
Most cost-effective solution available. Subscription pricing with fixed-bid implementations. No separate support, maintenance or upgrade costs. No hidden fees. No additional hardware to buy, or software to license, minimal risk. All the functionality you need, at a fraction of the cost |
Module-based enterprise software pricing model. Separate fees for support and maintenance? Significant costs for implementation and customization. Report number of $1M+ transactions each quarter. |
| Benchmarking |
Multi-tenant cloud architecture allows for performance benchmarking against the community across dozens of KPIs. |
Not Available |
| Executive Dashboards |
Included. Executive dashboards provide easy access to actionable spend analysis, actual savings data, and predictive spend forecasts. |
Not included. Additional modules required to perform analysis against procurement transaction flow. |
| Predictive Analytics and Alerts |
Forecast spending into future periods. Easy-to-manage real-time alerts inform managers and executives of spending thresholds and budget compliance even when they are not logged into the system. With Coupa, managers can take action on projected overspending before it’s too late. |
Not Available. |
| Built-In Budgeting Support |
At login, managers see spend against budgets they own as it occurs, complete with drill down functionality to the purchase order and original requisition. Plus, automatic adjustment functionality based on downstream events. |
Are there intra-period analytics within the application that allow managers can monitor spend vs budget as it happens? Separate module for spend analysis? |
| Requisitioning |
Amazon-like shopping cart requisitioning supports catalogs, punchout sites, free-form requests, and specialized web forms; plus, the completely unique iRequest and iBuy innovations that allows users to requisition virtually any item from virtually any website, with review and approval control. |
End users can order from catalogs and punchout sites. Ask about free form ordering and one-click buying functionality. No functionality to match Coupa iRequest and iBuy. |
| Approval Management |
Business users can reconfigure approval workflows in moments, plus full review and approval capabilities via email and mobile devices (no login required). Only vendor with dedicated iPhone application for reviewing and approving requisitions. |
Approval flow modifications often require IT support, and unknown if managers can review and approve requisitions without logging into the system. |
| Underlying Technology |
100% cloud-based infrastructure, SAS 70 Type I and II certified, 99.999% uptime, multiple innovation-rich releases each year, implementations measured in hours and days, built with Ruby-on-Rails (RoR) and hosted on Amazon Web Services. |
On demand, but not in the cloud. Could vary by module. Beware significant costs and effort for upgrades and customizations. |
| Google-Like Search |
A single query launches parallel searches against hosted catalogs, form templates, how-to-buy policies and the web, and renders unified search results that even include appropriate punchout suppliers. As simple for users as answering ‘What do you need?’ |
Users cannot search across multiple objects in the system. |
| Inventory Management | ||
| Supplier Network | ||
| Centralized & Desktop Receiving | ||
| P-Card Support | ||
| Invoices | ||
| RFQ | ||
| Superhero Mascot | ![]() Meet Coupa Sam |
![]() Forced into early retirement. Read about SpendMan here. |