Coupa e-Procurement Customers
Coupa e-Procurement customers include organizations of fewer than 100 employees and enterprises with 5,000 employees or more. They represent a wide range of industries; from High Technology to Biotech / Pharmaceuticals, from Retail to Higher Education. Coupa has helped these customers move away from paper-based processes and homegrown or legacy systems. And these customers have helped Coupa right back – guiding and informing the ongoing development of Coupa’s e-Procurement platform.
Selected Customer Profiles
Since 1949 American Baptist Homes of the West has been one of the most trusted names in mature living. They operate 30 communities in four western states, and needed to upgrade their purchasing procedures to improve operational control. Coupa e-Procurement was ready for the house call!
Amyris Biotechnologies is translating the promise of synthetic biology into solutions for real-world problems – like “growing” fuel. Situated in a biotech corridor just a few miles from UC Berkeley, Amyris has attracted legendary investors like John Doerr. With plans to triple staff and ratchet up research, having the right e-Procurement system was critical. So Amyris tossed out a legacy system and upgraded to Coupa e-Procurement. With direct connections to VWR, Invitrogen, and many other biotech suppliers, Amyris is well-situated to become the efficient inventors of the 21st century.
Cambridge College is a higher education organization for working adults. Enrollment is booming, and the staff of each of their 9 regional campuses is under increasing strain. Without a Purchasing Department, Cambridge relies on the ingeniuity and industriousness of its employees to make smart buying decisions. Oh, and they also rely on Coupa e-Procurement. IT uses Coupa e-Procurement to standardize parts and equipment, and to negotiate discounts. Marketing uses it to budget and buy their ads and promotional spending. And administrative personnel use it to keep the offices running smoothly, from copier maintenance to office and cleaning supplies.
“With Coupa e-Procurement, we have greater control over our purchasing process. We’re making smarter buying decisions that reach our bottom line.” Gloria Davila, Cambridge College
Canatxx is a engineering and construction firm specializing in the energy industry. They were looking for a cutting edge e-Procurement solution that would help them acquire the goods and services needed to build some pretty amazing storage and piping facilities. From RFQ’s and Quotations to material requisitions, PO’s, and Receiving, Coupa fit the bill.
“Ease of use was critical for us. We started issuing eRFQs and purchase orders to vendors the day after we implemented.” Lynell Rogeri, Canatxx
As a biotech start-up, Cequent develops new clinically compatible RNAi-based therapies. Job #1? Keep R&D on track. So a simple, easy to use e-Procurement system like Coupa's is the difference between having the supplies and equipment to perform research on time, or risking delay. Finance stays on top of spending trends and leverages volume buying for greater discounts.
“Coupa e-Procurement helps us maintain financial control over our spending. Best of all, it's very convenient for our researchers to use.” Susie Truong, Cequent Pharmaceuticals
Tennessee-based Dollar General Corporation is the nation's largest small-box discount retailer. Like most retailers, Dollar General operates many decentralized locations (1000's of stores across the United States) and runs programs to control the store experience and maintain a uniform look and feel. Coupa helps their centralized purchasing department operate smoothly as it services the needs of marketing and special programs.
Houle Electric provides electrical contracting services (via 5 branch locations) to Canada’s BC province. Since 1944 they’ve established themselves as the province’s most trusted provider. Before Coupa, Houle used Excel spreadsheets to manage buying for their projects & to issue Purchase Orders. But their Excel-based system was about to short-circuit due to their growth – and Coupa e-Procurement was the right solution. Houle now automatically issues PO’s once requests are approved, and they can easily view cross-project spending. They are now able to leverage their cross-project buying for greater discounts, and have the peace of mind of a professionally managed and backed up on demand system that is audit-worthy.
Makoto Life Sciences, Inc. is a biotech research firm specializing in small molecule target identification. Based alongside the MIT campus, some of the world’s greatest minds gather to push forward state-of-the-art commercial research. Coupa e-Procurement provides a foundation for buying the equipment and supplies so critical to Makoto’s core mission.
Malcolm Allen is an inspiring speaker and entrepreneur who helps small and midsize businesses in the Southeastern U.S. run more efficiently and grow faster. So when he came looking for a white-label solution for e-procurement, Coupa e-Procurement was a natural fit.
Nvidia is the world leader in visual computing technologies and was named the Forbes 2007 Company of the Year. When they went looking for a best-in-class e-Procurement platform for a 5000 user, worldwide rollout, they chose Coupa. Why? Ease of use, pure and simple.
The Performance Management Group (PMG) specializes in improving the profitability of automobile dealerships. One way they help is through issuing Coupa e-Procurement to participating dealers so they can streamline their overhead costs and improve their profitability. Through pre-loaded & pre-negotiated contracts with preferred vendor pricing, PMG delivers hard-dollar savings from Day 1. Vroom!
Wayne Gretzky's a legend when it comes to the NHL, and his transition to head coach of the Phoenix Coyotes has been fun to watch. Coupa is a behind-the-scenes player for the Coyotes, replacing an e-Procurement system they benched due to lack of user adoption. Enter Coupa e-Procurement, an on demand service so easy to use that it could win over the hearts and minds of employees and have them “howling” in appreciation.
“Coupa has allowed us to formalize and streamline our purchasing process while gaining greater control. The Software-as-a-Service aspect of the Coupa solution was also a big plus: since we didn’t have to install anything or buy hardware, we were up and running fast.” John Dickey, Phoenix Coyotes
In beautiful Ocean Shores Washington, Quinault offers visitors a first-class resort and casino experience. To do that, they need to buy a lot of goods and services (a lot!), and paper-based processes were really slowing things down. So Quinault moved to Coupa e-Procurement, and they never looked back. Cycle times for requests were reduced from weeks to days, PO’s were automatically created and issued for suppliers, the whole operation started really humming. Best of all, with efficiency skyrocketing, employees have found more time to direct towards guest programs. Now that’s a gamble that is sure to pay off!
“Coupa’s 100% electronic purchasing system makes us much more efficient. It was so simple to get up and running I wished we would have made the switch long ago.” Carol Gissell, Quinault Resort and Casino
NVR, the parent company to Ryan Homes, is a premier homebuilder in the United States. But when the housing market started drifting sideways, NVR needed to look for ways to tighten their corporate belt. Coupa e-Procurement was a natural fit – offering greater automation and guaranteed control over their indirect spend.