2023 Gartner® “Voice of the Customer”: Supply Chain Planning Solutions

Coupa received the Customers' Choice distinction in the 2023 Gartner Voice of the Customer for Supply Chain Planning Solutions for the second time in a row. Out of 13 companies recognized, Coupa has been recognized as the only Customers' Choice.

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Comprehensive Supply Chain Design and Planning solution

The “Voice of the Customer” helps decision-makers navigate the solution-buying process by analyzing Gartner Peer Insights’ reviews based on Overall Experience, User Interest and Adoption. The report summarizes the performance of Supply Chain Design and Planning vendors based on customer inputs.

Coupa believes that Coupa Supply Chain Design & Planning is the only Customers' Choice because of:

  • A powerful and easy-to-use Supply Chain Modeler powered by AI
  • An app-builder that enables end-users to make faster, smarter decisions
  • The ability to embed uncertainty and risk in the planning process and enable resiliency
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Great vendor to do business with, very focused on the customer experience and utilization of all functionalities within the toolset. Powerful tools/solutions to drive cost and service improvements in the supply chain!
Director of Supply Chain in the retail industry


Gartner, Voice of the Customer for Supply Chain Planning Solutions, 
By Peer Contributors, 16 November 2023  

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.