For many years now, the role of procurement within organizations has been viewed as a necessary but static business layer. Focusing...
Annie McMillan
Annie McMillan
Managing Director, Procurement and Business Services, KPMG US

Over twenty years of diversified experience in supply chain, management consulting, and corporate retail. Annie has held a series of leadership roles focused on Procurement Transformation, Organization Assessment and Design, Strategic Sourcing, Supplier & Contracts Management, Supply Chain Strategy, Procurement Technology Design, Implementation, and Training/Change Management. Areas of expertise span across multiple industries primarily in the consumer products, wireless telecommunications, healthcare, and life sciences industries.

Read time: 6 mins
Embracing the New Reality of Procurement
Inefficiency, lack of spend optimization, and out-of-policy spend and compliance negatively impact payment processes. With these challenges, how do you get...
Gene Cook
Gene Cook
Senior Director, Coupa Pay Alliance Partners

Gene has been an integral part to the success of the Coupa Pay alliances built and developed while at Coupa for the past year and a half. Developing the go-to-market strategy and success of these partnerships, all while delivering unsurpassed client value, is what Gene thinks about every single day. Prior to that, Gene ran the major bank alliances at SAP Concur for several years. Gene and his family reside in beautiful Upstate New York.

Read time: 5 mins
5 Payment Pain Points and How to Solve Them
We know that comparing our spend performance to others in our industry offers substantial value. When we compare our company’s performance...
Avik Ghosh
Avik Ghosh
Managing Director, Strategic Analytics & Operations, Coupa Software

Avik Ghosh is a member of the Business Value Engineering team and leads Coupa’s Value Excellence Center. In his past professional experience in management consulting and structural engineering, Avik leveraged statistical analysis, probabilistic modeling, and data science to deliver real-world solutions. Avik holds an MBA from UCLA’s Anderson School of Management and an M.S. in Structural Engineering & Geomechanics from Stanford University and currently resides in Southern California.

Read time: 3 mins
Community Data Is Critical To Effective Business Spend Management Benchmarking
In part one of this blog post, Not Just Any Crowdsourcing, we discussed how to take the best of consumer crowdsourcing...
Charlene Wang
Charlene Wang
Director, Product & Segment Marketing for Coupa’s Community Intelligence and Coupa Pay

Charlene Wang holds an MBA from Harvard Business School and resides in the San Francisco Bay Area.

Read time: 8 mins
Icons All Connecting Together
How can companies improve business spend management? How do such improvements contribute to operational excellence? Those were the topics of discussion...
Coupa
Read time: 14 mins
Average Pre-approved spend
In a perfect business spend management scenario, employees submit a requisition and get an approved purchase order for everything they spend...
Ben Mlynash
Ben Mlynash
Senior Director Solutions Architecture, Professional Services, Coupa Software

Ben leads a team that drives functional process design, architecture, and configuration on customer implementations. Ben has led or supported over 300 implementations. When he's not helping people implement Coupa, Ben enjoys raising his two young daughters, traveling, and following sports.

Read time: 11 mins
Perentage of Average Pre-Approved Spend
Your internal purchase order process faces tough competition from the phone or internet and a credit card. When an employee needs...
Pam McClure
Pam McClure
Senior Solutions Architect, Coupa Software

Pam McClure has over six years of experience helping companies of all sizes implement Coupa. When she's not doing that, she loves to ride horses.

Read time: 12 mins
Benchmarking Process Efficiency in Business Spend Management Data
We are proud to release the Coupa Benchmark for 2018. This report contains data on the results that top performing companies...
Amit Duvedi
Amit Duvedi
Vice President, Business Strategy Value Management, Coupa Software

Prior to his role at Coupa, Amit served as VP of Consultative Sales and Strategy for SAP.

Read time: 9 mins
12 ways to measure business spend management success.
In my previous post, I talked about why procurement groups should be looking beyond the traditional metrics of cost savings and...
David Hearn
David Hearn
CEO & Founder, CPO Advisement Services, LCC

Hearn deployed Coupa at Juniper Networks and has been a Coupa evangelist ever since. He has led indirect procurement at three companies (Sun Microsystems, Kaiser Permanente, Juniper Networks) and now helps procurement teams transform the way they add value to the business.

Read time: 10 mins
Benchmarks and beyond: Creating a roadmap to lift your organization
In my previous post, I talked about why procurement groups should be looking beyond the traditional metrics of cost savings and...
David Hearn
David Hearn
CEO & Founder, CPO Advisement Services, LCC

Hearn deployed Coupa at Juniper Networks and has been a Coupa evangelist ever since. He has led indirect procurement at three companies (Sun Microsystems, Kaiser Permanente, Juniper Networks) and now helps procurement teams transform the way they add value to the business.

Read time: 14 mins
Benchmarks and Beyond: A super simple way to score customer service
Early in my career, when I was in the procurement group at Sun Microsystems, I had the privilege to watch our...
David Hearn
David Hearn
CEO & Founder, CPO Advisement Services, LCC

Hearn deployed Coupa at Juniper Networks and has been a Coupa evangelist ever since. He has led indirect procurement at three companies (Sun Microsystems, Kaiser Permanente, Juniper Networks) and now helps procurement teams transform the way they add value to the business.

Read time: 10 mins
Benchmarks and Beyond: A balanced scorecard helps procurement soar
Spend management, which is the management of the business process that encompasses everything from sourcing goods and services, to setting up...
Coupa
Read time: 10 mins
Different Types of Data
SaaS is not just changing the way software is delivered. It’s changing the way software vendors and customers work together. What’s...
Ravi Thakur
Ravi Thakur
Senior Vice President, Business Acceleration, Coupa Software

Ravi Thakur has more than 20 years of experience in Enterprise software, holding executive level positions from support, development, professional services, operations, pre-sales, and more.

Read time: 11 mins
Three People with Two Shaking Hands
Have you ever had to practice what you preach? I have always been on the sales side of the business, supporting...
Amit Duvedi
Amit Duvedi
Vice President, Business Strategy Value Management, Coupa Software

Prior to his role at Coupa, Amit served as VP of Consultative Sales and Strategy for SAP.

Read time: 11 mins
Person Pointing at a Graph on a Chalkboard
Engagement. Influence. Trusted advisor status. Procurement has long sought after these things, but historically struggled to reach the level of strategic...
Coupa
Read time: 9 mins
Round Desk with Chairs