Coupa Blog

Coupa is a company of talkers, passionate about sharing tips, tricks and advice for improving finance and procurement and saving companies of all sizes time and money. But we’re not the only people with opinions and ideas. We’d love to hear from you so join the conversation!

 

Artificial Intelligence, Fintech, RPA: Top 10 posts of 2017

Artificial intelligence, Fintech and robotic process automation were among the top business news trends of 2017. Not surprisingly, posts on those topics also topped the list of our most read and shared blog posts of the year. Contributions on technology innovation in travel and expense management, and best practices for…Read blog post

Machine learning: Understanding its potential and limits

Machine learning is being talked about an awful lot in the business world these days, and rightfully so, since we’ve made big strides with it in just the past few years. We are finally starting to see some exciting applications in a wide variety of industries. However, the way…Read blog post

The No Mouse Left Behind Guide to Change Management

I love change. I couldn't live in a job that didn't have change every day, and I’m fortunate to have spent most of my career in change agent roles, starting when I worked at Tyco in the early 90s. The whole business world was on an M&A binge at that…Read blog post

Dodging the perils of point solutions in the world of postmodern ERP

Back in the late ‘90s and early 2000s, ERP systems ruled the enterprise technology landscape. The thinking then was that megasuites offered by ERP vendors would extend beyond manufacturing and financials, and eventually tie together all of a company’s business processes. As technology has evolved and we’re shifting toward…Read blog post

Customer Success Lessons From a Future Cross Country Champ

As a Customer Success leader, I’m involved with a lot of “check-ins” with customers to see how they’re progressing on the success goals that underlie their software implementation. Sometimes these conversations are a lot of fun. It’s great to see people hitting their goals and achieving things they never thought…Read blog post