SCI Becomes More Competitive by Leveraging Coupa to Manage $2B in Annual Spend
Service Corporation International (SCI), North America’s leading provider of funeral, cremation, and cemetery services, chose Coupa over SAP Ariba to standardize its business spend management processes for greater spend visibility and process consistency.
Brian Pellegrin, SCI’s AVP Cloud Applications Support, said, “We looked at Ariba. They were pretty proud of their product and we didn't go in that direction for financial reasons but also for ease of use reasons.”
As a company that continues to grow and scale, and deals with emotional, time-sensitive situations, one of the things that pleasantly surprised Brian was Coupa’s ease of use. “Coupa's very simple, straightforward UI is very easy to use. I don't have to go through days and weeks of training to teach somebody new that comes on board to our organization and they can buy products.”
Choosing Coupa was a natural progression for a company with a long track record of early technology adoption. SCI was not only one of the first users of Salesforce, Workday Cloud, and Oracle Cloud Financials, but it was also Coupa’s first invoice customer.
For a company that didn’t have a purchase order (PO) system or consistent processes for procuring products and services and that was reliant on Excel for approving and recording transactions, SCI digitally transformed with Coupa in a short time.
Read the SCI case study to learn how it achieved 90% spend visibility of $2 billion in real time, improved collaboration between business functions because Coupa's upgrades and integrations into enterprise systems are seamless, and a 3x reduction in requisition cycle time from 6 hours to 2 hours.
As you’ll read in the case study, for Brian and SCI, Coupa is as easy to use as Amazon.com. “If you can fill your shopping cart on Amazon, you can fill your shopping cart on Coupa. That’s exactly what we need in a business like ours where acquired companies need to learn our systems quickly.”