Customer Training




Customer Value:


9:00 AM - 10:45 AM
Supplier Enablement - Empowered suppliers are a cornerstone for success with Coupa. Listen to our Supplier Enablement team share strategies and tools to effectively manage suppliers. With real-world experiences and best practices, you'll get practical methods of working with your suppliers.

11:00AM - 12:00 PM
Auto Upgrade Release Management and Release UAT - We’ll explain the benefits and ways to support the auto-upgrade internally with your stakeholders. Understand the testing cycle and best practices.

1:00PM - 2:30 PM
Success Metrics Workshop - Success is our mantra! We’ll show you have you can create measurable goals and manage those goals with your management teams. Come to this session to learn about effective success metrics and managing against those metrics.



AP Knowledge Track:


9:00 AM - 12:00 PM
Invoicing Processing - We'll introduce best practices to help you get more value from Coupa, and show you how to enable suppliers for electronic invoicing using nothing but an email. We'll also talk about how Coupa enables and supports AP processes.

1:00 PM - 2:30 PM
Compliance - Invoice compliance can seem like a complex subject. Let Coupa show you how easy it can be for AP and Buyers to manage compliance by talking about and using our compliant invoicing module.



Admin and Config:


9:00 AM - 10:30 AM
Spot Buy - Did you know that you can create simple sourcing events even if you don't have a Sourcing Module license? We'll show you how to create a Spot Buy event and the differences between our Spot Buys and the Sourcing Module.

10:45 AM - 12:00 PM
Approval Chain Optimization - Rethink how your organization builds and uses approval chains. Discover ways of decreasing the number of approval chains and thereby making maintenance easier. Walk through the steps to build a dynamic approval chain and determine if this functionality is something you should be leveraging.

1:00 PM - 2:30 PM
Questionnaires, Webforms and Form -& Learn about the different types of questionnaires and how each one is best used. We’ll walk through creating a questionnaire that can be used with an item, examine how web forms are created and why they may be helpful for end users and build a form that that can modify or create a new user.