OVERVIEW

Slack is where work happens. Slack is a new layer of the business technology stack that brings together people, applications and data—a hub for collaboration where people can effectively work together, access critical applications and services, and find important information to do their best work. People around the world use Slack to connect their teams, unify their systems and drive their business forward.

SOLUTION

The existing Coupa integration with Slack, is another method to get notifications to users. Admins manage the activation of Slack for the organization, then users within the organization can self-manage these additional notifications, similar to the current process for online and email notifications. This provides another avenue for users to be notified, allowing them to choose their preferred method to help drive faster completion of actions within Coupa.

Users can choose to receive Slack notifications for the following activities in Coupa: comments, mentions, approvals, and approval reminders, which will be sent to the user’s CoupaMessenger on Slack. Users can click on the link embedded in the notification, and they will be directed to Coupa where they can take any actions needed. For companies that use Slack, an Admin will have the opportunity to activate the Coupa/Slack integration for anyone within the organization. Once an organization has activated Slack, each user will have access to authenticate their account and start receiving notifications via Slack right away.

Users that have activated the integration will start receiving Slack notifications from CoupaMessanger, which will use the message settings already set in Slack. Users can choose to receive Slack notifications for the following activities in Coupa: comments, mentions, approvals, and approval reminders, which will be sent to the user’s CoupaMessenger on Slack. Users can click on the link embedded in the notification, and they will be directed to Coupa where they can take any actions needed. For details on how to enable, please go here https://www.coupa.com/integration-slack/index.php