Key features of the end-to-end solution include the following:
DigitalInvoice Processing Center
All types of non-digital invoices accepted (paper, email, PDF, image, fax and handwritten).
All invoices & data collected without manual work from the client - paper invoices mailed to a designated PO box, email invoices sent to a designated email address.
Combination of OCR & human review on all invoices to ensure an accuracy rate of 99.5% on critical fields - All invoices loaded to Coupa in 48 hours or less from receipt.
Over 2 million invoices (including paper and digital files) processed daily.
100% line-level detail captured on every invoice to provide in depth spend analysis.
MetaMatch™ Exception Handling Automation System
MetaMatch’s Business Rules Engine automates the approval of complex exception invoices such as PO-based problems.
Real-time tracking counts the number of each exception encountered – providing insight into common invoice errors.
DigitalInvoice’s Proprietary ChangeMe™ Exception Handling Process
As with many solutions, complete/verified invoices automatically route through to Coupa for approval without any manual intervention.
However, with Digital Invoice, exception invoices (non-PO backed, incomplete) are systematically routed to Coupa as well. Those invoices are then guided to appropriate work queues for remediation via Shelby’s proprietary process and the client’s business rules.
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