Customers / USO
Automation With Coupa Frees Time To Focus On USO Mission
Moving from paper-based procurement to cutting edge technology with Coupa made the USO procurement program more visible, flexible, efficient, and timely, enabling significant savings.
USO is the leading organization serving US military personnel in active service and in transition to civilian life.
Value as a Service
Decrease in Invoice Process Time
in Process Savings
PO-Backed Invoice Spend
Paper-based purchasing system was cumbersome and slow.
Centers used to spend too much time managing invoices rather than focused on their mission.
A lack of visibility made it inefficient to compare vendor performance.
The system is now simple, using technology to create reports, prepare dashboards, and view spend.
Now centers can manage the mission instead of time-consuming invoices.
Spend has more visibility for analyzing business and vendor performance.