DBS Bank

Customers / DBS Bank

DBS Banks on Coupa to Digitize Spend and Launch its Digital Journey

DBS wanted to create a "joyful experience" for daily procurement. But being in the highly regulated financial industry, and with a multi-national footprint, they had very strict platform requirements to meet the unique rules and regulations of each market.
Company Overview
The Development Bank of Singapore (DBS) is the largest bank in Southeast Asia with 280 branches in 18 markets.

Value as a Service


of Spend Digitized


Additional Spend Managed


Less Time Spent on Procurement


As organization and supply base grew, digitizing procurement and spend processes became increasingly necessary.

Invoicing was inefficient and cumbersome.

Leadership needed better spend visibility.

Regulatory compliance was critical for the very diverse regional requirements.


In just 6 months, spend visibility significantly increased.

Over $400 million additional spend going through the procurement system and compliant invoicing module.

Employees now enjoy an Amazon-like buying experience in day-to-day payment and sourcing.

"The visibility that Coupa gives me into my supply base and what I'm spending with who is just so powerful."

Donna Trowbridge, Chief Procurement Officer