Groupon’s Growth from BSM "Level Zero” to Coupa Hero
When Groupon was looking for a BSM solution, it wasn't an upgrade of legacy systems. It was from a "level zero" based on manual spreadsheets and invoices. They knew they needed a better deal but didn't want something that would burden employees or IT with complex procurement processes.
Value as a Service
of Invoices Backed by POs, Double Previous
People Administer Platform Part-Time
Spend Management Users
Payments and expense management were labor-intensive.
Scaling procurement processes for 4,000 global users.
Procurement processes were manual using Excel, burdening finance teams with data inefficiencies.
Exceeded original goals thanks to dynamic approval chain adjustment and detailed visibility into organizational spend.
Finance team has greater visibility into procurement budget to better plan for future spend and accruals.
Only requires two full-time employees who spend less than 20% of their time administering and maintaining the platform for 4,000 global users.