Allegheny Health Network

Customers / Allegheny Health Network
Industry
Allegheny Health Network

Healthcare Provider Now 100% Paperless with Coupa for BSM

Allegheny Health needed a prescription for consolidating complex and cumbersome spend processes while adhering to compliance and keeping up with the 24- hour nature of a healthcare supply chain. With Coupa they found a cure for streamlining efficiency.
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Company Overview
Allegheny Health Network is a large healthcare provider with seven hospitals, five surgery centers, and hundreds of physician practices in Pennsylvania.
Headquarters
Philadelphia, PA
Employees
10,000-25,000
 

Value as a Service

100%

of Spend on One Platform

100%

Paperless

$828M

in Spend Managed in 12 Months

Challenges

4 different ERP systems and separate purchasing departments.

Finance teams couldn't see spend in real-time.

Paper-based ordering system not HIPAA compliant.

Ease-of-use priority so practitioners could spend time on patient care.

Solutions

 

Coupa Procurement

Coupa Invoicing

Coupa Contracts

 

Results

 

Ease-of-use and paperless processes on one unified platform mean clinicians now spend more time with patients and less on procurement.

Finance can now see spend instantly in one place and automate the right on- and off-contract approval processes.

 

"The #1 benefit we have achieved with Coupa is that we're now 100% paperless with all spend in one platform."

Jennifer Garvin, Former VP Supply Chain