How Australian Unity Used BSM to Attain Spend Visibility and Savings
Australian Unity sought one simple thing. To make things simple. They wanted to make it easy for staff and suppliers to transact. But outdated manual processes frustrated their efforts and led to a lack of transparency. With Coupa's help, they saved $16M in 2 years, exceeding goals.
Value as a Service
AUS Saved in 2 Years
of Invoices Processed Electronically
of E-Invoices Submitted via Suppliers
Challenges
With many offices across Australia, it was a struggle to coordinate vendors and speed up paper-based Procure-to-Pay processes while complying with government spend regulations.
Lack of efficient BSM processes meant money was left on the table.
As the company grew in size and spend, it became clear they needed a unifying spend solution.
Results
Diverse base of insurance agents, financial experts, caregivers, and vendors all Coupa-intuitive.
In 2 years, savings soared to $16 million AUD, exceeding original target of $11 million AUD in four years.
Out of the 7,000 invoices handled monthly, now only 40 are processed manually.
"Our ability to transform rapidly in a fast-moving world has increased significantly since we've used Coupa."
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