Using Coupa Increases Value For Imperial and their Customers
Value as a Service
of Growth through Platform
Decrease in Condensed Closed-Cycle (from 6-12 Months to <3 Months)
Outdated paper-based methods did not deliver satisfaction to customers.
Meeting customers' goals and objectives was time consuming.
Lack of visibility hampered better buying decisions through leveraged buying and control of the vendor base.
New user-friendly interface allowing scanning of products saves time and paperwork.
Customers experience is a one-stop-shop.
Added visibility enables better buying decisions through analytics.
Growth has accelerated through customer UX.