Imperial

Customers / Imperial
Imperial

Using Coupa Increases Value For Imperial and their Customers

With a mission of delivering value to customers, using Coupa improved Imperial's goal of highly efficient ordering and monitoring methods for customers.
Company Overview
Imperial is a national distributor of maintenance products and aftermarket components for the vehicle and fleet industry.
Headquarters
Green Bay, WI
Employees
100-500
 

Value as a Service

50%

of Growth through Platform

67%

Decrease in Condensed Closed-Cycle (from 6-12 Months to <3 Months)

Challenges

Outdated paper-based methods did not deliver satisfaction to customers.

Meeting customers' goals and objectives was time-consuming.

Lack of visibility hampered better buying decisions through leveraged buying and control of the vendor base.

Results

New user-friendly interface allowing scanning of products saves time and paperwork.

Customers' experience is a one-stop-shop.

Added visibility enables better buying decisions through analytics.

Growth has accelerated through customer UX.

"One of the biggest benefits for Imperial engaging in a spend management platform has been the accelerated growth."

Steve Schravesande, Vice President of Business Development