Imperial

Customers / Imperial
Imperial

Using Coupa Increases Value For Imperial and their Customers

With a mission of delivering value to customers, using Coupa improved Imperial's goal of highly efficient ordering and monitoring methods for customers.
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Company Overview
Imperial is a national distributor of maintenance products and aftermarket components for the vehicle and fleet industry.
Headquarters
Green Bay, WI
Employees
100-500
 

Value as a Service

50%

of Growth through Platform

67%

Decrease in Condensed Closed-Cycle (from 6-12 Months to <3 Months)

Challenges

 

Outdated paper-based methods did not deliver satisfaction to customers.

Meeting customers' goals and objectives was time consuming.

Lack of visibility hampered better buying decisions through leveraged buying and control of the vendor base.

 

Solutions

 

Coupa Procure

Coupa Invoice

Coupa Pay

Coupa Analytics

 

Results

 

New user-friendly interface allowing scanning of products saves time and paperwork.

Customers experience is a one-stop-shop.

Added visibility enables better buying decisions through analytics.

Growth has accelerated through customer UX.

 

"One of the biggest benefits for Imperial engaging in a spend management platform has been the accelerated growth."

Steve Schravesande, Vice President of Business Development