Coupa Contingent Workforce Management

Request this brief on-demand demo video (3:53) to learn how Coupa helps you source and manage contingent workers and complex services at scale.

coupa contingent workforce demo

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Why watch this brief on-demand overview?

Learn how to:

  • Easily manage increasingly complex services spend
  • Quickly source and control contingent workers
  • Optimize service provider sourcing and the onboarding process end-to-end
  • Reduce compliance risk
  • And much more.
Request Brief Demo Video

If your organization is like most these days, you are increasingly relying on contingent workers and SOW-based services. 

Find out how Coupa helps manage your increasing complex services spend and improves visibility and control all across all areas of business spend.

Learn how Coupa can help you effectively source, onboard, and manage contingent workers in our on-demand demo videos.

Request Brief Demo Video


Why are more and more companies using a digital solution to manage contingent workers?

On average, over 40% of companies' workforces are non-employees, or "contingent workers." Many industries, such as financial services, insurance, and technology, have a much higher percentage, and the IT departments of most companies have even higher percentages. As the non-employee percentage continues to increase, and as companies focus on digitization of processes, companies are turning to streamlined sourcing and integrated procurement systems to manage their contingent workers.

Companies who successfully manage contingent workers are able to attract and retrain the best talent, and a flexible workforce is essential to the success of a company as it grows and must adapt to different stages of development and external environmental conditions. A streamlined way to manage contingent workers also translates into less time spent on administrative tasks and more time to focus on important projects.

How has the management of contingent workers changed over the years?

Programs that manage the contingent workforce, also called the non-employee workforce or simply contractors, used to be managed by the Human Resources and Procurement departments. The IT department was only involved occasionally to help implement or integrate projects.

But as the workforce has become more mobile and remote, more and more companies are hiring contingent workers for many of their projects, especially IT projects.

Due to rapid technological changes and shift towards remote work, there has been a proliferation in the ways people engage with companies as workers, ranging from traditional staff augmentation to freelancer/independent workers and gig workers to consultants and outsourced and managed services.

Why is digital transformation necessary to support remote work?

Managing a contingent workforce successfully is a challenging task. There are three primary reasons for using a digital solution to manage contingent workers:

1. Enhance Process Efficiency

A digital solution for managing your contingent workforce will enable you to quickly respond to your business needs by onboarding the right people faster and enabling managers to more easily track projects to completion.

2. Reduce Compliance Risk

A contingent workforce management solution will also secure access to your facilities, protect your IP, and ensure that you maintain compliance with labor laws and other regulations.

3. Improve Performance and Value

You will also attain more value using a digital solution, which helps you source at the lowest rates, ensure that you accurately track work to completion, and closely monitor performance.