The Children’s Hospital of Philadelphia’s Journey to Procurement Success


Gracia 4

With the following speakers:

Joni Rittler

VP of Supply Chain Management

Aaron Garmong

Director, US Procurement Advisory and CHOP Supply Chain Engagement Initiatives Lead

Effective supply chain teams enhance performance by holistically optimizing operating model dimensions and then bringing transformations “to life” through effective change management. In September 2018, the Children’s Hospital of Philadelphia (CHOP) went live with Coupa for indirect spend and then procurement of non-inventory clinical supplies across the whole source to order lifecycle. This deployment is widely considered to be one of the organization’s most successful software implementations to date, delivered ahead of schedule, on budget, and it’s now on track to achieve its $30+ million business case savings objective. In this session, CHOP and implementation partner KPMG share the approach used and benefits realized from looking at Coupa as more than “just” a technology implementation.