
White Paper: AP Metrics That Matter in 2022
Ardent Partners showcases key AP department metrics that can help establish a performance baseline for AP departments to improve their processes.
The First Step for Improved Compliance and Greater Efficiency in Accounts Payable: Measure Performance
Ardent Partners' surveys of Accounts Payable executives have revealed that the majority believe that their AP teams are highly valuable, strategic parts of their business. It is therefore crucial to the entire organization that Accounts Payable processes are efficient, effective, compliant, and error-free. For this reason, and especially in the face of economic uncertainty and disruptions, AP departments are seeking to automate and digitize their work.
In this report, Ardent Partners provides key metrics that Accounts Payable departments can use to evaluate their success. The report covers:
- The biggest challenges that AP departments face in 2022
- Top B2B payment strategies
- How AP success depends on successful supplier management programs.




FAQ
Ardent Partners follows a rigorous process developed over years spent researching the accounts payable market. The research in this report represents the web-based survey responses of 187 AP and finance leaders captured between March and May, 2021 and includes direct interviews with several key respondents. These 187 participants shared their strategies and intentions, as well as their operational performance results to help us define Best-in-Class AP performance and understand what levers the leading groups pull to obtain their advantage. This primary research effort was also informed by the experience and analysis of the report author and the entire Ardent Partners research team.