Miebach and Coupa

Closing the Skills Gap That Holds Back Your Digital Supply Chain Design

While adopting new digital supply chain technology results in dramatic efficiencies within operations and logistics, it demands supply chain practitioners have specialized skills - this is where we encounter the skills gap. Learn how to bridge this skills gap in this on-demand webinar.

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Coupa’s Matt Tichon and Miebach’s Victoria Ma shared practical tips, ideas, and examples about how joint customer Eaton managed their skills gap to develop a Center of Excellence, including:

  • Project initiation: align skills, technology, business outcomes and teams
  • Developing team skills and career paths: how to bring individuals and organizations together for effectiveness
  • Building decision-making maturity: break down silos, build up team collaboration and capabilities, and deliver value from the CoE.
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Leading companies have adopted modeling and simulation technologies, leveraging a digital twin of their respective supply chains, allowing them to unlock benefits that otherwise would have been locked in by design.

The next step in supply chain success is to ensure your organization develops a center of excellence with a team of supply chain professionals possessing the right skill set and positioned to collaborate and implement a best-in-class resilient supply chain. Learn how in this webinar.

Featured Speakers
Victoria Ma, Digitization Lead, Miebach NA
Victoria Ma
Digitization Lead
Miebach NA
Matt Tichon, VP Industry Strategy, Coupa Software
Matt Tichon
VP Industry Strategy
Coupa Software
We’re going to be talking about the skills gap: project initiation, skills development, and a maturity model for a supply chain center of excellence.
Matt Tichon, Coupa Software


What are the first steps in developing a supply chain center of excellence?

The first step is generally aligning with an executive sponsor, someone within your organization who recognizes the need for improvements in supply chain management. Next you will want to determine the technology and the people that are needed to support your vision of optimal supply chain design. Next we recommend that you form a core steering committee. Finally, you should create a list of the first design questions that you would like to answer in order to address current challenges you are experiencing in your organization’s supply chain management.

What are the main business challenges that organizations face related to supply chain management?

The primary challenges facing organizations with respect to their supply chain include network expansion due to organic growth or acquisitions, business model changes, changes in the production footprint, the desire to achieve cost savings, and the priority to improve service levels.

What are technologies that enable an organization to address business challenges with respect to supply chain management?

A few technologies that are available to optimize supply chain resilience are network optimization, inventory optimization (single and multi-echelon), transport optimization (including route planning), cost-to-serve, production capacity planning and footprinting, risk analysis and contingency planning, and data management and automation.