Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Unifying Source-to-Pay for 100% Spend Visibility
After identifying 30+ issues in its source-to-pay process, Ping Identity deployed Coupa to replace fragmented systems with a single platform. Today, 100% of spend flows through Coupa, procurement output has doubled, and invoice cycle times have dropped from six days to less than one.
Company Overview
Ping Identity provides enterprise identity and access management (IAM) solutions for secure digital experiences globally.
Headquarters
Denver, Colorado
Employees
2,500
Website
pingidentity.comValue as a service
100%
spend brought under management
2x
increase in procurement team output
<1 day
invoice cycle time, down from 6 days
Challenge
- Managed source-to-pay processes across fragmented systems and manual workflows.
- Identified 30+ issues creating procurement inefficiencies.
- Lacked a consistent source of truth for spend data and decision-making.
- Needed stronger controls and a scalable model to support rapid growth.
Results
- Doubled procurement output while creating capacity for category planning and business partnership.
- Brought 100% of spend under management through an end-to-end source-to-pay platform.
- Reduced invoice cycle times from six days to under one, and PO cycle times from weeks to under three days.
- Strengthened fraud controls, compliance reviews, and purchasing governance.
"Day one with Coupa, we were effectively double the output of where we were before. We doubled the team's output straight away."
— Matt Row | Senior Director of Business Services | Ping Identity
