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Get Proactive About Risk Mitigation

Keep a pulse on suppliers with powerful data-driven workflows and AI. Accelerate supplier onboarding, automate third-party risk detection, and monitor supplier health for an ethical and low-risk supply chain.

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Take the first step toward a low-risk supply chain

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Drive supplier adoption with ease of use

The intuitive Coupa Supplier Portal makes it easy for suppliers to send updates when receiving a PO or sending an invoice. Any invoice submissions with missing information come with an automatic warning or are blocked, followed by an alert to complete the missing areas – no action required on your end.

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View risk and performance from one place

Use AI to flag issues by continuously monitoring outside data sources, cross-community, and user-submitted performance feedback. When ratings change, take action with prescriptive recommendations, such as putting high-risk suppliers on hold or reviewing alternative suppliers.

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Put risk detection on auto-pilot

Digitize and automate your suppliers’ third-party risk across InfoSec, Anti-Bribery Anti-Corruption (ABAC), GDPR, and many other domains — even as new risks emerge. If a supplier’s risk increases, get real-time alerts and intelligent recommendations on the next best steps.

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Make DEI a priority

Maximize your diversity, equity, and inclusion (DEI) impact while minimizing costs. Embed diversity in sourcing criteria, access a database of over 2 million certified minority-, women-, veteran- and LGBT-owned vendors, and track your company’s spending with diverse suppliers all from one place.

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Supplier collaboration done right

Get the supplier information and certifications your business needs with a self-service supplier experience that actually works.

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Drive supplier adoption

Coupa’s supplier information management software makes updates convenient. Suppliers can easily initiate updates when they’re receiving a PO, sending an invoice, or using the supplier portal.

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Receive real-time notifications

Put an end to chasing suppliers for missing information. Use follow-ups that automatically warn or block invoice submissions until the supplier provides the required information.

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Streamline internal updates

Simplify internal change requests with Coupa’s supplier information management software to let users add information or request updates from suppliers.

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Gain visibility into risk

Avoid risky or duplicate suppliers with upfront visibility into issues such as risk flags and potential duplicates from your supplier master before submitting each request.

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Easily configure workflows

Specify necessary information by creating forms with flexible, customizable workflows to gather the information you need from internal and external stakeholders.

FAQs

We already have a solution to manage supplier risk and performance. Isn’t that enough?

Point or custom solutions often feel like the right way forward – in the moment. Unfortunately, they aren’t designed to handle the unpredictability that defines our macroenvironment. When it comes to managing supplier risk and performance, ask yourself:

  • Can our solution handle the next several phases of our company’s growth?
  • How will we stay on top of changing regulations around the world, especially if and when we expand to new countries?
  • Does our solution integrate innovations in AI and allow us to work more efficiently and productively?

Sound supplier risk management requires taking the long view. The solutions you choose now for your company should grow with you, and that can be accomplished with a single investment in a comprehensive platform.

How can I encourage my suppliers to adopt a self-service portal?

Self-service is a win-win for buyers and suppliers. To increase adoption quickly, help your suppliers understand:

  • They’ll get paid on time, in the right amount, every time – no more phone calls or emails about payment status.
  • They can submit invoices in a variety of formats, so there’s less of a burden on them to introduce new processes.
  • They gain access to the Coupa community and an even broader network of buyers using the same technology.

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Learn why the world’s biggest brands trust Coupa to improve margins and grow their business.

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