Control & Optimize Your Services Spend

Digitize services procurement with end-to-end processes within a single platform, from sourcing suppliers to contracting to managing workers and supplier payments. Enable procurement, finance, and human resources teams to increase control and make better decisions around services investments with a unified view of spend.

Use service rate cards to clearly define supplier rates upfront when writing requisitions. Then, carry those rates through purchase orders and supplier timesheets in order to compare orders against the cost of the actual work.

Tighten control over services spend by setting up automated approvals for service and time sheet rates that weren’t previously negotiated. Ensure that appropriate stakeholders review and approve any ad-hoc rates added to service/time sheets, before the rates are actually charged, for another layer of control.

Capture all necessary worker information and classify workers appropriately to ensure regulatory compliance and mitigate audit and regulatory risks. Created detailed worker profiles with the required contact information, forms of identification, contracts, and onboarding/offboarding documents.

Proactively monitor, manage, and adjust worker assignments to ensure you’re consistently getting the most value from your services investments. Track on-time and on-quality performance of suppliers.

Procure services in the same way you procure items by making service requests from your cart, as well as from free forms, or forms. Seamlessly pay services invoices directly through Coupa Pay, and ensure that you’re always invoiced at negotiated rates and only for completed work.

Leverage a variety of out-of-the box reports or opt to create and customize your own reports with advanced reporting capabilities. Get a deeper look at your business spend data and identify transaction tracking problems right away.