Company Overview
Founded in 1840, Australian Unity provides health, wealth, and care services to communities across Australia.
Headquarters
Melbourne, Australia
Employees
8,500
Website
https://www.australianunity.com.au/Value as a service
Challenge
Teams placed orders with suppliers via phone, providing no visibility into spending across the organization.
The accounts payable team had to shift through thousands of paper invoices and manually stamp each one for approval.
Highly manual processes prevented the company from scaling and providing more care for communities nationwide.
Solution
Results
Digital integration and AI-driven workflows for the whole procure-to-pay lifecycle drive efficiency and cost savings.
Easy-to-use supplier portal builds stronger supplier relationships and faster payment processing and communication.
Customizable platform allows the company to add new technology and adapt processes to support its growth.
“Using the Coupa technology, we have the punch-out and integrations for the ordering and invoice processing. It gives us that end-to-end visibility and really streamlines processes, taking out all the manual touch points.”
— Andy Bee, Head of Procurement, Australian Unity
