Company Overview
Members 1st is the preferred financial institution of Central Pennsylvania offering full banking services to members.
Headquarters
Mechanicsburg, PA
Employees
500 - 1,000
Website
https://www.members1st.org/Value as a service
Challenge
Old system was at capacity, and processing was slow.
Lack of visibility in procurement made bottlenecks hard to spot.
Struggle with contracts and sourcing made it hard to find the best deals.
Non-profit status raised business risks with subpar suppliers.
Results
Added efficiencies like receipt automation saved time and money.
Alternatives suggested for high risk suppliers boost accountability.
Community intelligence yields more informed decision making and lowers risk.
“We have the intelligence of the Coupa Community to really help us be accountable to our members.”
— Brian Strohecker, Budget and Operations Manager
