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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Members 1st Cashes In With Coupa's Community Intelligence
As a non-profit credit union, Members 1st was able to leverage various Coupa modules to modernize and streamline their operations, saving their members money and minimizing risk.
Company Overview
Members 1st is the preferred financial institution of Central Pennsylvania offering full banking services to members.
Headquarters
Mechanicsburg, PA
Employees
500 - 1,000
Website
members1st.org/Value as a service
50%
Reduction in Invoice and Process Time
$31M
Saved
94%
Expense Compliance
Challenge
Old system was at capacity, and processing was slow.
Lack of visibility in procurement made bottlenecks hard to spot.
Struggle with contracts and sourcing made it hard to find the best deals.
Non-profit status raised business risks with subpar suppliers.
Results
Added efficiencies like receipt automation saved time and money.
Alternatives suggested for high risk suppliers boost accountability.
Community intelligence yields more informed decision making and lowers risk.
"We have the intelligence of the Coupa Community to really help us be accountable to our members."
-- Brian Strohecker, Budget and Operations Manager