Coupa Acquires Tonkean
Agentic Intake & Orchestration
From ad hoc to scalable: Fivetran builds a modern procurement function with Coupa
Learn how Fivetran moved from an ad hoc, “Wild West” approach to a streamlined, compliant procurement operation, reducing vendor onboarding time from 21 to seven days.
Value as a service
Challenge
With no formal procurement function, Fivetran’s AP team managed scattered requisitions across multiple systems.
Employees often skipped critical steps, some obtaining POs without contracts, others securing contracts without approvals.
Manual workflows across 10 banking systems led to confusion, delays, and compliance risks.
Solution
Results
Achieved 99% PO-backed spend and 100% first-time invoice-to-PO match rate.
Reduced onboarding cycles from 21 to seven days, improving supplier relationships and operational efficiency.
Delivered immediate day-one launch savings, with ongoing annual cost savings and projected headcount avoidance through AP automation.
“Coupa means efficiency. In partnership with Coupa, we built efficient and elevated processes together.”
— Sviatoslav Reutovski, Head of Procurement and Strategic Sourcing






