Every transaction between a buyer and a supplier starts with a document. It sounds simple, but around the world, billions of transactions occur every day across businesses, generating mountains of paperwork in over 100 million different formats and layouts. To truly revolutionize how companies buy and sell, we have to solve the document processing bottleneck. That is why today, I am thrilled to announce that Coupa has acquired Rossum, the global market leader in AI-native intelligent document processing.

Rossum has been a strong partner, available in our App Marketplace since 2024, consistently delivering immense value to our shared enterprise customers in AP automation. We have already seen the compounding success of our technologies working side-by-side. Now, we are taking the ultimate step: moving beyond a partnership to integrate Rossum’s powerful AI as a fully integrated, native capability at the foundation of Coupa’s business trade network.

We know there is incredible value in bringing the two companies together across the entire source-to-pay function because the traditional way of handling invoices, purchase orders, shipping notices, and financial statements is fundamentally broken. Legacy systems rely on rigid templates, manual data entry, and slow, error-prone workflows. Rossum changes the game entirely. They have built a proprietary Transactional Large Language Model (T-LLM) explicitly engineered for high-stakes, financially critical operations. This template-free AI understands documents dynamically, extracting data with more than 90% accuracy and validating it against master data in real time. And it achieves this while remaining uniquely resilient to the hallucinations that plague general-purpose AI models because it’s trained on actual customer documents.

At Coupa, our vision is to build an intelligent, autonomous network. By bringing Rossum natively into our platform, we are giving our AI agents the critical "sensory layer" they need to instantly read, understand, and act on any document from any supplier, in any format. This means our platform can autonomously execute complex end-to-end workflows the moment a document arrives, rather than waiting for human intervention or manual file uploads. Best of all, business teams can control these automated workflows using simple, "plain English" rules, putting the power of advanced AI directly into the hands of the people who know the business best.

For our customers, the combination of Coupa and Rossum creates a platform that covers the complete source-to-pay cycle — we can empower organizations to eliminate heavily manual, time-consuming processes by seamlessly automating the ingestion and extraction of complex, multi-line transaction documents, businesses can eliminate costly errors, significantly reduce manual workloads, and uncover millions of dollars in early payment discounts.

We are not just acquiring breakthrough technology; we are welcoming an elite, world-class team of AI experts and an enterprise-ready platform already trusted by innovative global enterprises. We are incredibly excited to partner with you on your AI journey.

Welcome to the Rossum team and all the Rossum customers — it’s going to be an awesome ride as we build the #1 global business network together.