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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Ahold Leverages Coupa For Procurement Efficiency
Ahold USA brands encompass significant retail supermarkets, often with delis, pharmacies, or gas stations, as well as convenience stores, and Peapod, the largest online grocery in the US.
Company Overview
Ahold USA is in the retail supermarket, convenience store, and e-commerce business.
Headquarters
Zaandam, The Netherlands
Employees
75,000+
Website
aholddelhaize.com/Value Stats
91%
Reduction in Pending Invoices
$36M
Saved with Coupa
1
Requisition and Purchasing System Replacing 6
Challenge
Multiple platforms, including four requisitioning and two purchasing systems, made making informed decisions difficult.
Lack of integration of the platforms with financials, necessitated extra work and muddied visibility Good UX was a must.
Solution
Results
The new system allows all purchasing to be encased in Coupa Preferred, toward 100% catalog implementation.
Spend is now consolidated and under visible and informed control.
Purchasing now scales to take advantage of volume buying benefits.
"Coupa has transformed our processes throughout the company. We’d like to double the spend in Coupa."
— Connie Lebo, Senior Manager