Company Overview

The Development Bank of Singapore (DBS) is the largest bank in Southeast Asia with 280 branches in 18 markets.

Headquarters

Global

Employees

10,000 - 25,000

Value as a service

92%
of Spend Digitized
$400M
Additional Spend Managed
70%
Less Time Spent on Procurement

Challenge

As organization and supply base grew, digitizing procurement and spend processes became increasingly necessary.

Invoicing was inefficient and cumbersome.

Leadership needed better spend visibility.

Regulatory compliance was critical for the very diverse regional requirements.

Solution

Procurement

Invoicing

Contract Management

Spend Analysis

Single Sign-On

Results

In just 6 months, spend visibility significantly increased.

Over $400 million additional spend going through the procurement system and compliant invoicing module.

Employees now enjoy an Amazon-like buying experience in day-to-day payment and sourcing.

“The visibility that Coupa gives me into my supply base and what I’m spending with who is just so powerful.”

— Donna Trowbridge, Chief Procurement Officer