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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
DBS Banks on Coupa to Digitize Spend and Launch its Digital Journey
DBS wanted to create a "joyful experience" for daily procurement. But being in the highly regulated financial industry, and with a multi-national footprint, they had very strict platform requirements to meet the unique rules and regulations of each market.
Company Overview
The Development Bank of Singapore (DBS) is the largest bank in Southeast Asia with 280 branches in 18 markets.
Headquarters
Global
Employees
10,000 - 25,000
Value as a service
92%
of Spend Digitized
$400M
Additional Spend Managed
70%
Less Time Spent on Procurement
Challenge
As organization and supply base grew, digitizing procurement and spend processes became increasingly necessary.
Invoicing was inefficient and cumbersome.
Leadership needed better spend visibility.
Regulatory compliance was critical for the very diverse regional requirements.
Solution
Results
In just 6 months, spend visibility significantly increased.
Over $400 million additional spend going through the procurement system and compliant invoicing module.
Employees now enjoy an Amazon-like buying experience in day-to-day payment and sourcing.
"The visibility that Coupa gives me into my supply base and what I'm spending with who is just so powerful."
— Donna Trowbridge, Chief Procurement Officer