Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Deliveroo achieves digital precision with Coupa
Deliveroo unified procurement across 10 countries, embedding AI into every workflow. With Coupa, the company achieved 100% supplier adoption and built a single digital ecosystem.
Company Overview
Deliveroo connects customers with restaurants and grocers across 10 countries, delivering local food fast.
Headquarters
London, United Kingdom
Employees
3,000+
Website
deliveroo.co.ukValue as a service
100%
supplier adoption achieved across all markets
13 month
end-to-end implementation timeline
10
countries unified on one platform
Challenge
Legacy post-IPO systems lacked the agility and analytics needed for modern procurement.
Disconnected workflows across 10 countries slowed collaboration and control.
Limited visibility into contracts and spend reduced compliance and value realization.
Results
100% supplier adoption and improved collaboration across 10 countries.
13-month global implementation with overnight cutover.
Automated processes deliver real-time insights and continuous efficiency.
“It was a milestone moment mobilising CSO — just one single use case has already paid back the full cost of our implementation many times over.”
— Rob Turner, Chief Procurement Officer, Deliveroo
