From ad hoc to scalable: Fivetran builds a modern procurement function with Coupa

With no formal procurement function, Fivetran’s AP team managed scattered requisitions across multiple systems.

Employees often skipped critical steps, some obtaining POs without contracts, others securing contracts without approvals.

Manual workflows across 10 banking systems led to confusion, delays, and compliance risks.

Procure-to-Pay

Achieved 99% PO-backed spend and 100% first-time invoice-to-PO match rate.

Reduced onboarding cycles from 21 to seven days, improving supplier relationships and operational efficiency.

Delivered immediate day-one launch savings, with ongoing annual cost savings and projected headcount avoidance through AP automation.