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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Global IT Leader Gets a Valuable Lesson in Digitizing BSM
Juniper is a leading innovator for secure networking but that spirit did not extend to BSM. In fact, its legacy procurement tool and ERP-centric strategy was hampering agility and innovation. Coupa gave them a solution built on IT partnership.
Company Overview
Juniper makes the most innovative secure networking solutions available on the planet to solve customers’ toughest problems.
Headquarters
Sunnyvale, CA
Employees
5,000 - 10,000
Website
juniper.netValue as a service
$1B
Indirect Spend
5,500
Suppliers
25,000
POs Per Year
Challenge
Previous ERP-centric strategy included difficult customizations and integrations that hampered innovation.
Many of the other large ERP providers didn't have the indirect procurement support and solutions they needed.
Wanted to get spend under control with a consumer-like buying experience.
Results
IT can avoid mundane activities of upgrades, patching, and security concerns, to focus on higher value activities.
Coupa’s ease-of-adoption meant that end users could start using the system immediately, with no training at all.
A year and a half after the initial go-live Juniper has achieved full adoption with 100% of spend going through the system.
"A very small ninja group of business people and a couple of IT guys got together and implemented Coupa almost overnight. It was just that simple."
— Bob Worrall, Former Chief Information Officer
