Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Groupon’s Growth from BSM "Level Zero” to Coupa Hero
When Groupon was looking for a BSM solution, it wasn't an upgrade of legacy systems. It was from a "level zero" based on manual spreadsheets and invoices. They knew they needed a better deal but didn't want something that would burden employees or IT with complex procurement processes.
Company Overview
Groupon is a multinational e-commerce marketplace that provides local deals and experiences to millions of customers around the world.
Headquarters
Chicago, IL
Employees
5,000 - 10,000
Website
groupon.com/Value as a service
80%
of Invoices Backed by POs, Double Previous
2
People Administer Platform Part-Time
4000
Spend Management Users
Challenge
Payments and expense management were labor-intensive.
Scaling procurement processes for 4,000 global users.
Procurement processes were manual using Excel, burdening finance teams with data inefficiencies.
Results
Exceeded original goals thanks to dynamic approval chain adjustment and detailed visibility into organizational spend.
Finance team has greater visibility into procurement budget to better plan for future spend and accruals.
Only requires two full-time employees who spend less than 20% of their time administering and maintaining the platform for 4,000 global users.
"Coupa definitely fulfilled what we were looking for and hit it out of the park."
— Declan Holzman, Technology Sourcing Manager
