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Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
- Source-to-contract
-
Category Strategy
Scale planning across teams -
Sourcing
Get confident decisions faster -
Sourcing Optimization
Unlock maximum efficiency -
Contract Lifecycle Management
Take control end-to-end -
Supplier Information &
Risk Management
Manage risk across suppliers
- Procure-to-Order
-
Intake & Orchestration
Turn requests into action -
Procurement
Buy smarter, spend better -
Services Procurement
Gain visibility and control -
Inventory Management
Manage stock with precision -
Spend Analysis
Get insights you can act on
- Invoice-to-Pay
-
AP Automation
Optimize processes with full visibility -
Expense Management
Automate expense workflows -
Payments
Streamline, secure, and track -
Treasury Management
Optimize liquidity -
Fraud Protection
Detect and prevent
- Direct Spend Management
-
Direct Spend Management
Control spend to drive outcomes -
Direct Material Sourcing Solutions
Connect to strategy, BOMs, and contracts. -
Supply Chain Optimization
Optimize your supply chain for cost, service, and resilience -
Supply Chain Collaboration
Improve alignment across teams
-
Coupa AI Overview
Real AI for real business outcomes -
AI Use Case Library
See how AI drives results -
Coupa Compose
Intelligence on one platform
- Resources
- Product Demos
- On-Demand Webinars
- Blog
- Analyst Reports
- E-Books & White Papers
- Datasheets
- Video Library
- View All Resources


H&R Block finds a more efficient, intuitive procurement solution for seasonal spikes.
H&R Block's business model relies heavily on seasonal tax preparers at independent locations. Given the short-term nature of tax season, H&R Block wanted easy procurement with as little onboarding as possible.
Company Overview
H&R Block operates retail tax offices staffed by tax professionals and offers consumer tax software as well as online tax preparation.
Headquarters
Kansas City, MO
Employees
1,000 - 5,000
Website
hrblock.com/Challenge
Reinvent and streamline procurement processes for independent tax pros so they could focus on customers.
Find an intuitive solution for minimal training across independent offices.
Gain visibility into seasonal ordering for more accurate forecasting.
Solution
Results
PO flip email capability enables those independent operators to easily control payment cycles.
Coupa Source instilled good corporate discipline across all satellite offices.
Streamlined seasonal, bulk order process for better efficiency and annual forecasting.
"We chose Coupa because we want partners to help us solve business problems."
— Todd Dooley, Former Vice President of Finance

