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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
SCI Buries Manual Processes to Hit Savings Targets
SCI was using a manual spreadsheet to manage spend. It was a standalone process with standalone approvals. They wanted to breathe new life into their BSM system to capitalize on savings and to reanimate their approval process with easy integration.
Company Overview
Service Corporation International is North America’s leading provider of death care products and services.
Headquarters
Neartown, TX
Employees
5,000 - 10,000
Website
sci-corp.com/Value as a service
$9.7M
Savings in 2016
98%
of POs Sent Electronically
30+
Hours/Week Saved from Manual Invoicing
Challenge
A lack of visibility led to missing discounts on invoice payments.
Required solution easy to train and use across employee base.
They needed a solution they could roll out very quickly.
They lacked mobile access to their systems.
Results
It required only 9 months to reach phase one compared to the original rollout timeline of 18 months.
They rolled out Coupa in one day for the entire corporation.
They created a working capital initiative around Coupa.
They improved their bottom line by the savings gained from better payment timing.
"I can ask employees, 'How many of you have bought on Amazon or eBay? If you can do that, you can use Coupa."
— Rone Luczynski, Assistant Vice President, Procurement & Supply Chain
