Company Overview

Microsoft develops and markets software, services, and hardware devices to enhance people's lives.

Headquarters

Redmond, Washington

Employees

228,000

Website
https://www.microsoft.com

Value as a service

60%
reduction in carbon emissions
500
GB of supply chain data routinely processed
1
platform with a suite of supply chain tools

Challenge

Microsoft needed to balance cost, speed, and carbon reduction to meet its carbon-negative goal by 2030.

Constant changes in supplier dynamics, geographic logistics, and legislative requirements made it difficult to evolve the supply chain.

With mass amounts of raw data, Microsoft wanted to turn it into actionable insights to guide stakeholder alignment.

Results

Leadership makes data-driven decisions with the ability to visualize and understand the impact of changes across the supply network.

Real-time, AI-driven insights and risk alerts allow Microsoft to respond quickly to supply chain changes and legislative updates.

Training sessions and support from Coupa empower teams to develop their skills continuously.

“Requirements around carbon, legislation, and destinations are all changing. You need a tool that instantly shows you the impact of your decisions on different lanes, metrics, and other factors. Coupa helps with that.”
— Marco Eipper, Senior Director Cloud Logistics, Microsoft