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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Portland General Electric Gets More Out of Its ERP with Coupa
With digital advancements moving faster than ever, Portland General wanted its ERP to keep up. The company uses Coupa to extend the power of its current system — without costly implementation work.
Company Overview
For more than 130 years, Portland General Electric has been providing clean, reliable energy to Oregonians.
Headquarters
Portland, OR
Employees
1,000 - 5,000
Website
portlandgeneral.com/Value as a service
1
Day PO Approval Time
200%
Increase in Electronic Invoicing
45%
First-Time Invoice Match Rate
Challenge
Reduce ERP switching costs by expanding the capabilities of the company’s current system without being a huge lift for the IT team.
Get rid of manual and time-consuming processes in order to optimize operations across the entire company.
Improve collaboration with internal teams and external partners to drive even more value.
Results
Achieving quick implementation in 5 months thanks to plug-and-play compatibility between Coupa and Portland General’s Oracle ERP.
Automating approval and invoice processes results in a 1 day PO approval time, along with a 200% increase in e-invoicing.
Strengthening supplier relationships by speeding up payments, taking advantage of early pay discounts, and increasing supplier diversity from 10% to 14.5%.
“What I love about my experience with Coupa is the resiliency, adaptability, and velocity it’s provided to Portland General — and these are all the qualities our customers expect from us. That’s what makes a difference.”
-- John Kochavatr, Chief Information Officer