With digital advancements moving faster than ever, Portland General wanted its ERP to keep up. The company uses Coupa to extend the power of its current system — without costly implementation work.

Company Overview

For more than 130 years, Portland General Electric has been providing clean, reliable energy to Oregonians.

Headquarters

Portland, OR

Employees

1,000 - 5,000

Website

portlandgeneral.com/

Value as a service

Day PO Approval Time

200%

Increase in Electronic Invoicing

45%

First-Time Invoice Match Rate

Challenge

Reduce ERP switching costs by expanding the capabilities of the company’s current system without being a huge lift for the IT team.

Get rid of manual and time-consuming processes in order to optimize operations across the entire company.

Improve collaboration with internal teams and external partners to drive even more value.

Solution

Procure-to-Pay

Payments

Supplier Risk & Performance

Inventory Management

Results

Achieving quick implementation in 5 months thanks to plug-and-play compatibility between Coupa and Portland General’s Oracle ERP.

Automating approval and invoice processes results in a 1 day PO approval time, along with a 200% increase in e-invoicing.

Strengthening supplier relationships by speeding up payments, taking advantage of early pay discounts, and increasing supplier diversity from 10% to 14.5%.

“What I love about my experience with Coupa is the resiliency, adaptability, and velocity it’s provided to Portland General — and these are all the qualities our customers expect from us. That’s what makes a difference.”
-- John Kochavatr, Chief Information Officer