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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Automation With Coupa Frees Time To Focus On USO Mission
Moving from paper-based procurement to cutting edge technology with Coupa made the USO procurement program more visible, flexible, efficient, and timely, enabling significant savings.
Company Overview
USO is the leading organization serving US military personnel in active service and in transition to civilian life.
Headquarters
Arlington, VA
Employees
100 - 500
Website
uso.org/Value as a service
75%
Decrease in Invoice Process Time
$136K
in Process Savings
86.6%
PO-Backed Invoice Spend
Challenge
Paper-based purchasing system was cumbersome and slow.
Centers used to spend too much time managing invoices rather than focused on their mission.
A lack of visibility made it inefficient to compare vendor performance.
Solution
Results
The system is now simple, using technology to create reports, prepare dashboards, and view spend.
Now centers can manage the mission instead of time-consuming invoices.
Spend has more visibility for analyzing business and vendor performance.
"The goal came from Coupa analytics. There is an option for nonprofits, so now I can actually benchmark against that particular community."
— Rick Quaintance, Sr. Director Procurement and Contract Management, USO
