Procuring fresh food and kitchen supplies for 4,000 businesses can get complex, but Westbury Street Holdings uses Coupa to make it easy. The company orders, tracks, and pays for items all in one place.

Company Overview

Westbury Street Holdings is the parent company to 20+ brands in the foodservice and hospitality sectors.

Headquarters

Reading, UK

Employees

10,000 - 25,000

Website

https://www.wshlimited.com/

Value as a service

$5M

In Spend Managed

Challenge

Limited visibility into spending patterns across 4,000 businesses with no central place to structure data.

The process of manually ordering items through the telephone was time-consuming for frontline chefs and hindered the finance team’s ability to accurately track and manage spend.

The need for a system that could handle millions of invoices, multi-tax codes, and different currencies.

Solution

Procure-to-Pay

Results

Automating category management into real-time data dashboards to help the finance team better allocate resources and consolidate suppliers to drive savings.

Simplifying and speeding up the buying process for chefs with an easy-to-use purchase portal while also making it easy for finance to track purchases and ensure compliance.

Automating validation of country-specific tax requirements before issuing an invoice to reduce risks and improve operational efficiency.

“Coupa has the right infrastructure, spread, and localization. They have the ability to handle currencies with a very sophisticated tax code engine.”

— Kate Windebank, Program Director