Company Overview

Westbury Street Holdings is the parent company to 20+ brands in the foodservice and hospitality sectors.

Headquarters

Reading, UK

Employees

10,000 - 25,000

Website
https://www.wshlimited.com/

Value as a service

$5M
In Spend Managed

Challenge

Limited visibility into spending patterns across 4,000 businesses with no central place to structure data.

The process of manually ordering items through the telephone was time-consuming for frontline chefs and hindered the finance team’s ability to accurately track and manage spend.

The need for a system that could handle millions of invoices, multi-tax codes, and different currencies.

Results

Automating category management into real-time data dashboards to help the finance team better allocate resources and consolidate suppliers to drive savings.

Simplifying and speeding up the buying process for chefs with an easy-to-use purchase portal while also making it easy for finance to track purchases and ensure compliance.

Automating validation of country-specific tax requirements before issuing an invoice to reduce risks and improve operational efficiency.

“Coupa has the right infrastructure, spread, and localization. They have the ability to handle currencies with a very sophisticated tax code engine.”

— Kate Windebank, Program Director

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