Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Accelerating sourcing with AI-powered efficiency
Xylem cut RFP prep time by over 60%, sourcing $200 million across 12 RFPs with Coupa’s AI-driven Sourcing Optimization platform.
Company Overview
Global water technology company solving water through smart procurement and innovation.
Headquarters
Washington, D.C.
Employees
23,000+
Website
xylem.com/Value as a service
60%+
reduction in RFP preparation time
$200M
sourced across 12 RFPs
100%
category manager adoption
Challenge
Disconnected systems and offline RFP processes created data silos across 55 countries and 118 ERPs.
Manual sourcing through email and spreadsheets made collaboration slow and inconsistent.
Category managers spent excessive time on admin tasks instead of strategic work.
Results
Procurement became faster, unified, and insight-driven through one platform.
Category managers gained time to focus on supplier strategy and innovation.
Standardized workflows built a scalable foundation for continued global growth.
“With CSO, those same RFPs take eight to 10 hours instead of 25. It’s not just faster; the quality of the analysis is one of the biggest advantages.”
— Alberto Posa, Senior Director for Global Procurement, Xylem
