Retail giant John Lewis began its e-invoicing journey with Procurement. Initially, Chris Darlington, Global Process Lead S2C & Finance, wanted to connect users to preferred and approved suppliers and reduce one time only vendors (OTOVs).

Now fully into implementation, they process 2.2 million invoices, and the metrics are jaw dropping:

  • 97% of all invoices are purely electronic (not PDF).
  • 98% of invoices match against a PO.
  • 91% of invoices are completely touchless — electronic straight through.

Watch this on-demand webinar to hear John Lewis’ remarkable story.

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Chris Darlington

Global Process Lead S2S & Finance, John Lewis
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Susie West

CEO, SharedServicesLink
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Chris Darlington

Global Process Lead S2S & Finance, John Lewis
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Susie West

CEO, SharedServicesLink