The market winced. Business spend held firm.
The Coupa Business Spend Index™ Quarterly Update
From Spend Management to Agentic Spend Management
Over the past 20 years, Coupa has focused on helping companies manage their spend. Today, we’re shifting toward what comes next: moving from manual oversight to intelligent, automated workflows where AI actually takes action across sourcing, contracting, procurement, invoicing, and payments.
In this webinar, Tricia Miller, SVP of Product Marketing, and special guest James Mills, VP of Procurement at UPS, takes a candid look at where Agentic Spend Management stands today—and how real enterprise leaders are putting it into practice.
This isn't a generic sales pitch or standard product walkthrough. Tricia and James will dive into how Coupa's unified platform—built on 20 years of experience and $10 trillion in real spend data—is driving measurable outcomes at scale for one of the world's most complex logistics organizations.
What you’ll learn:
- Real-World AI in Action: How UPS is leveraging embedded intelligence and agentic orchestration beyond traditional procurement teams.
- The Strategic Bet: Why UPS expanded into document intelligence, category strategy, and supply chain collaboration—and why now was the right moment.
- Platform vs. Point Solutions: How Coupa's built and acquired capabilities function as one unified engine rather than bolted-on tools.
- Roadmap & Strategy: Where Coupa is heading in upcoming releases, and what it means for your organization’s planning.
Tricia Miller
SVP, Product MarketingCoupa
James Mills
VP, ProcurementUPS


