Deliveroo unified procurement across 10 countries, embedding AI into every workflow. With Coupa, the company achieved 100% supplier adoption and built a single digital ecosystem.

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Company Overview

Deliveroo connects customers with restaurants and grocers across 10 countries, delivering local food fast.

Headquarters

London, United Kingdom

Employees

3,000+

Website

http://www.deliveroo.co.uk

Value as a service

100%

supplier adoption achieved across all markets

13 month

end-to-end implementation timeline

countries unified on one platform

Challenge

Legacy post-IPO systems lacked the agility and analytics needed for modern procurement.

Disconnected workflows across 10 countries slowed collaboration and control.

Limited visibility into contracts and spend reduced compliance and value realization.

Solution

Sourcing
Contract Lifecycle Management
SpendGuard
Procure-to-Pay
Coupa Navi
Invoicing
Virtual Cards
Sourcing Optimization
Supplier Risk and Performance
Spend Analysis
Treasury

Results

100% supplier adoption and improved collaboration across 10 countries.

13-month global implementation with overnight cutover.

Automated processes deliver real-time insights and continuous efficiency.

“It was a milestone moment mobilising CSO — just one single use case has already paid back the full cost of our implementation many times over.”
— Rob Turner, Chief Procurement Officer, Deliveroo