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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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AI
Coupa Named a Leader in the 2026 IDC MarketScape Worldwide AI-Enabled AP Automation Software for Large Enterprise
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Aon uses Coupa Pay to ensure a one-stop shop for end users and supplies
With Coupa Pay, Aon turned manual workflows into simplified spend processes. Aon gained spend visibility while ensuring their clients, suppliers, and end-users had an easy-to-use, central platform.
Company Overview
Aon is a multinational financial services firm that sells a range of risk-mitigation products.
Headquarters
London, United Kingdom
Employees
50,000 - 75,000
Website
aon.comChallenge
Staying on the cutting edge of technology
Providing solutions that are easy to use for clients
Being slowed down by manual, paper-based workflows
Solution
Using Coupa Pay to set up one place to go for all procurement needs for end users
Results
An easily scalable model that expanded to various countries during the COVID19 pandemic
A variety of easy-to-use digital solutions for customers
Ability to make better decisions because of visibility into spend
“Coupa as a tool provides a lot of power to us because it has visibility. Once you have visibility, you have the ability to make a better decision. And I think in the end the power of spend is being able to make better business decisions.”
— Deane Horn, Director of Operations - Procure to Pay and Global Spend Management, Aon
