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Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
- Source-to-contract
-
Category Strategy
Scale planning across teams -
Sourcing
Get confident decisions faster -
Sourcing Optimization
Unlock maximum efficiency -
Contract Lifecycle Management
Take control end-to-end -
Supplier Information &
Risk Management
Manage risk across suppliers
- Procure-to-Order
-
Intake & Orchestration
Turn requests into action -
Procurement
Buy smarter, spend better -
Services Procurement
Gain visibility and control -
Inventory Management
Manage stock with precision -
Spend Analysis
Get insights you can act on
- Invoice-to-Pay
-
AP Automation
Optimize processes with full visibility -
Expense Management
Automate expense workflows -
Payments
Streamline, secure, and track -
Treasury Management
Optimize liquidity -
Fraud Protection
Detect and prevent
- Direct Spend Management
-
Direct Spend Management
Control spend to drive outcomes -
Direct Material Sourcing Solutions
Connect to strategy, BOMs, and contracts. -
Supply Chain Optimization
Optimize your supply chain for cost, service, and resilience -
Supply Chain Collaboration
Improve alignment across teams
-
Coupa AI Overview
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See how AI drives results -
Coupa Compose
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Bank of Montreal Puts Risk Detection on Auto-Pilot with AI
All from Coupa's AI-driven platform, BMO uses predictive monitoring tools and community-powered data to easily manage supplier and third-party risk across multiple business units.
Company Overview
BMO provides personal and commercial banking, global markets, and investment banking services to 12 million customers.
Headquarters
Montreal, Canada
Employees
25,000 - 50,000
Website
bmo.com/home/Value as a service
Challenge
A lack of real-time data from multiple risk domains made it difficult to ensure that every business unit’s suppliers met regulatory requirements and corporate responsibility goals.
Onboarding and vetting suppliers were slow due to manual processes, resulting in low service levels and frustrated business leaders.
Need to consolidate supplier risk and performance management processes and data into one place, so BMO’s multiple risk assessment teams could work from a single truth source.
Results
Supplier risk and performance management is now 100% digital, embedded in processes, and leverages AI insights from the Coupa community to give BMO control of the entire supplier lifecycle.
Digital tools like automated risk scorecards reduce vetting cycles by 75% and ensure only pre-vetted suppliers within the bank’s predefined risk level are engaged.
Completing regulator audits and meeting changing regulations are much easier since BMO can update digital assessment configurations and collect all necessary data from suppliers from one place.
"The maturity of our digital third-party risk program has allowed BMO to adapt quickly to the global pandemic and feel confident in our ability to proactively identify and mitigate potential risk."
—Pamela Schott, VP, Global Third-Party Risk Management and Supplier Performance



