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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Healthcare Provider Finds Procurement Panacea that Includes 250% Efficiency Boost
Molina Healthcare was battling dual ailments as an outdated ERP struggled to keep pace with explosive growth that doubled procurement. Coupa cured their processes top to bottom, helping to streamline efficiency and scale for growth.
Company Overview
Molina Healthcare provides quality health insurance to individuals through government programs such as Medicaid and Medicare.
Headquarters
Long Beach, CA
Employees
10,000 - 25,000
Website
meetmolina.com/Value as a service
188K
POs Per Year
$10B
POs Per Year
250%
Increase in Efficiency for Invoices Processed
Challenge
Their outdated ERP struggled to keep pace with the extreme growth of procurement department.
They needed to scale processes and onboard new users quickly.
Inefficient manual paper processes were bogging them down.
Their ERP system was bulky and difficult to use.
Solution
Results
They accommodated 420% invoice growth while only increasing staff by 10%.
With 100% mobility, managers could approve on the go.
Audit trails are transparent.
They simplified SOX compliance.
"The difference with Coupa is our buyers aren't managing transactions anymore. Now they are managing vendors and commodities. Our AP team has moved from being data entry clerks to being detectives."
-- Bryce Berg, Vice President Business Services